Possible fault with the customer touch pad or the controls. Sometimes this is caused by insect secretion - cockroaches- which can make the controller processor board act with such erractic behaviour.
Try to remove the power, remove cover and remove the main controller board and control pad to be washed, cleaned and reset. take care of the strip connection and wires.
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Microwave Oven....
Basic Microwave
Oven
Troubleshooting Tips
heatman101
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