This tells me that either the grind is too fine and or the brew unit screen, and discharge tube needs to be cleaned. Try this first press the button for making a espresso using the manual function, do not add coffee through the door then press the brew button. If water flows freely then the grind is too fine, if you get the water prime error then the screen under the red o-ring on the brew unit needs to be cleaned.
Thanks for your advice. I've done both things recommended - just a few drops of brownish water comes when using the manual function and then the primer error occurs. I've cleaned the screen as well., You mentioned cleaning the discharge tube... how do I do that? Thank you so much for your help.
To clean the discharge, remove the brew unit, find the 2 screws above the red o-ring that leads to the spout. Remove screws carefully, there is a spring and ball in there depending on model. Remove spring and ball and clean out tube, make sure water flows freely from tube to screen. Reassemble and brew a coffee using the preground method without coffee.
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Thanks for your advice. I've done both things recommended - just a few drops of brownish water comes when using the manual function and then the primer error occurs. I've cleaned the screen as well., You mentioned cleaning the discharge tube... how do I do that? Thank you so much for your help.
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