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if it's been sitting a long time, you may need to disassemble the unit and clean the mirrors and CCD lens. This applies only if it's copies and faxes going out that have the shadow. If incoming faxes have the same issue, then you may need to replace the toner.
Yes, we used to connect to the fax machine to print via parallel cable, but our new laptop computer does not have a parallel port, so we connect via USB now to use the Brother 4100 Intellifax as a printer. It prints very nicely. We downloaded the driver from BrotherUSA.com http://www.brother-usa.com/Downloads/
and clicked on Fax Machines, then our Intellifax 4100e, then View Download and selected our operating system and language. Just a tip - When you decompress the download, in the location to decompress to, add a folder to hold the files named Brother4100 or something like that, then when you add the printer, select that folder as your "Have Disk" location. Hope it works well for you.
that is a printhead error. call brother and see if its under warranty by giving them the serial number. if its not, the last i knew, the printhead w/ cartridges was about $100.00.
hth,
ray
buisy signal to evrywhere we fax, what can we do?
i called brother and fixed it. but it took over and hour to get it working.
Is it a USB printer?
You can download the driver from www.brother.com
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