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Have you tried transferring with the original software for the device? Here is a page with download links for the original software, also here is a free trial software that claims it can transfer this data.
Hi you need a 4pin connector however the manual does not state what type of 4pin cable.
It would depend on the type of connector on the actual device.
If you could send me a photo of the actual port where the cable connects to the laptop. I may be able to help.
My email is: [email protected]
HOPE I HELPED
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