Jenn-Air JCB2280HES Side by Side Refrigerator Logo

Related Topics:

Anonymous Posted on Oct 15, 2011

I have a damper door problem along with the damper control board. I need a little help as to how to replace them. I have a JennAir model number JCB2280HES. Can u tell me the location of these parts and what to do? My freezer is working great and my refrigerator is getting froze also because, I believe, these 2 pieces are faulty. Can u help me?

  • Anonymous Oct 15, 2011

    I have found the areas to fix the problem so so need, but thanks for looking at my problem.

×

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Oct 15, 2008

SOURCE: JennAir #JCD2389GES not cooling refrig at all.

I believe I solved my own problem. First, I defrosted the coils on the freezer side. This is done by turning off power to the refrigerator and using a hair drier to defronst. This takes about 20 minutes. To open the panels, unscrew the top two hex head screws just slightly. Then unscrew the next lower two hex head screws all the way and remove two panels revealing the frosted coils and the fan. It is easy to unscrew these using a screwdriver-type wrench. As the defrosting takes only a short time, I did not have to throw away any food. We have this same refrigerator in two houses, main house and vacation house, and I have used this method a couple of times on each refrigerator. The problem arises when, in warm weather, someone leaves the door open. One time it happened because a cardboard case of 12 oz sodas was preventing the door from shutting all the way. For that particular box, which is used in CocaCola products, you have to put the back of the box over the top of the shelf ridge; otherwise the box protrudes a bit too much in the front.

The above method did not work completely the last time I tried it. There was a warm spot in the middle of the rifrigerator side while the freezer side worked okay. To fix this new problem, after checking all coolness settings, I removed the assembly in the top of the refrigerator side--the control temperature control unit. The temperature control assmembly is mechanical and consists of just two levers that control the flow of air from a vent in the upper left corner of the refrigerator side. (My unit has the freezer on the right hand side.) The levers (for refrigerator temperature and freezer temperature) just open and close the vent. Another vent on the left middle of the refrigerator side controls flow to the middle. I had already opened this. When I loosened the temperature control assembly (four hex-head screws and two Phillips-head screws), I discovered that a piece of styrofoam had lodged in the air passageway between the freezer section and the refrigerator section. I removed this.

Unfortunately, I inadvertently broke off a plastic tab holding the canopy that covers the temperature control assembly. This caused me to do a lot of swearing. Nevertheless, I overcame the problem by purchasing a small shelf support that screws into the rear panel of the refrigerator. These are available on-line or from an appliance store. To avoid breaking off the tab, gently pull the canopy forward to allow the tabs on each (rear) side to be disengaged through two rectangular holes in the canopy. Gently work the tabs through these two holes.

After working on the canopy for awhile, I was afraid that the freezer coils may have gathered some ice. If so, I would have to re-defrost these. All was okay though.

One more thing: be sure that there is room for air to flow near the top shelf of the refrigerator. Stacking up too many things on that shelf deflects the airflow. When trying to get the refrigerator side working correctly, I removed everything from this top shelf. Cooling was perfect, so I added a few items to the top shelf, and everything continued to work just right.

Yet another thing: I figured out that the noise I had noticed came from the filter bottle that had outlived its usefulness. Rather than buy another filter bottle, I just ordered two dummy filters. I have given up on the actual filters because they cost $50 apiece and last for about four months. I can't taste the difference either in Los Gatos California, or Tahoe City, California. Of course, I had thrown away the dummy filters for my two refrigerators, but I was glad to see that these can be ordered on-line.

Ad

elaineholman

  • 1 Answer
  • Posted on Dec 02, 2008

SOURCE: JennAir #JCD2389GES not cooling refrig at all.

Well guess what. Jenn Air / Maytag now has this issue as a recall. So just call them and tell them the fridge is not cooling. They will schedule a recall service appointment. Do be sure they schedule it as a "recall" service appointment or you will be charged.

That sure beats pulling out the hair dryer every time it happens!

Service number is 1-800-462-9824

Good luck

Anonymous

  • 400 Answers
  • Posted on Mar 04, 2009

SOURCE: JennAir JFC2087HRS Freezer works but the top doesn't

Side by side have two compressors which are sometimes seperately controlled. The defrost timer is normally a part of a printed circuit board and not a serviceable item. The defrost bi-metal thermostat would be found on the freezer side behind a cover panel and is attached directly in contact with the evaporator (the thing with fins like a radiator) tubing. The function is to prevent the freezer going into defrost mode until the coil tubing is below -5 degrees celcius.

Anonymous

  • 103 Answers
  • Posted on Jun 01, 2009

SOURCE: freezer works but refrig has 60 degree temp .evap coil is caked

Hi: Did you check the defrost heater itself? I checked Jennair and Sears parts to no avail. If you didn't check the heater it will be at the bottom of the freezer behind where you removed the back cover. A glass tube with a coil in it. If the coil or tube is broken replace that insead. I hope I helped, Jeff I found a website with the defrost timer, but not the location of the timer on the fridge. http://www.appliancepartsworldwide.com/store_SearchResults.aspx?S=1131392&ST=PBM

Anonymous

  • 39 Answers
  • Posted on Jul 14, 2009

SOURCE: jennair french door fridge: freezer too cold,

i'll try to help w/out a model number but here it goes. more then likely your ice-mkr has stopped.right? if so turn ice-mkr off and it should help w/your freezing problem in the freshfood side.now find out why your ice-mkr is not making ice. things to look for are

1.no water hook up or water turned off under the kitchen sink.

2. a cube stuck in the ice-mkr's ejecting teeth.

3. a defective ice-mkr. vist www.searspartsdirect.com and input your model #,then choose ice-mkr to buy it. good luck

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Kenmore elite refrigerator freezer and fridge too cold

947f1e38-158a-4e1c-9e57-08343605a6a0.jpgKenmore uses a model number like this example=> 321.1234567 and can be found around the fresh food section door frame. I need that model number to see what parts may be causing the refrigerator to be too cold. Let me know and I will do my best to help solve this, Thanks Sea Breeze

e9790696-d45f-4dbe-8e2a-3fe59b98e715.jpg
0helpful
1answer

I have a kenmore side by side. FF side too cold. Replaced t-stat and defrost timer. All settings and air flow set right. FF still too cold. T-stat set all the way down . Should be at 3 or 4

You need to provide a model number in order to look over the parts list and see what type of auto damper your model has. There are ways to test an auto damper to see if it opens and close properly. An auto damper can be electrical or mechanical. Kenmore model numbers look like this example=> 321.2345789 and can be found artound the fresh food compartment door frame.
82aefb87-b683-445d-b0aa-cae09be6b213.jpg

1 Turn power off to refrigerator.
2 Open the fresh food sections door and remove all items on top shelf.
3 Adjust the fresh food control to its coldest position.
4 Remove the light shield by pulling down on the back corners of the cover and then slide the cover forward.
5 Remove the edge sealing device, radiant shield supporting screws at the back bottom center of the control housing mounting screw at back, bottom center of the control housing. Slide the control housing to the right and lower the housing.
6 Disconnect the temperature control housing from electric quick disconnect.
7 Remove the temperature control housing from the refrigerator and then place on a
flat work surface.
8 Remove the auto damper control rod retainer, control rod and the slide control
gear from the auto damper control.
9 Now turn the control housing over.
10 Remove the two auto damper mounting screws, then remove the auto damper from the control housing.
11 Mark the auto damper rod about 1/4 in. from and away from the housing.
12 Uncoil the auto damper capillary tube at about 4 in.'s
13 Submerge into a glass of ice (not water). then watch for door to move to the closed
position.
14 Remove from ice and warm capillary tube with your hand. Then watch door for an opposite reaction.
15 If no movement is detected, replace the control. 61005971 Damper Control Assembly
6bf32712-adbf-4591-83ba-e54d45ec917f.jpg
The above is only a demostration of how to test a refrigerator with an auto that uses a capillary tube to open and close the damper. Your refrigerator will need to be identified by the correct model number to let you know what type of auto damper your model has, Post your model number and I will tell you what you will need to test yours, Thanks Sea Breeze

1helpful
1answer

Refrigerator freezing checked damper door works properly when i turn thermostat off it shuts

the board that it plugs into could be bad not sending messages to the damper to close .you'll have to keep an eye on it,if the machine does stop running and the cold control is ok check the damper door when it shuts off to see if it's closing,if it's electronic and the damper is closing when you manually shut it down and the cold control is working fine then most likely the board is bad that's behind the front top control panel.next time send the model number,the number is on the right hand wall up near the ceiling in the fridge side,you can go to the sears site,put your model number in and look up the board or call your parts store,give them the model number and they will sell you the board,also look down behind the bottom kick panel,you'll find the tech sheet,go through the diagnostics and it will help you determine what the problem is so you don't go out and buy parts that you don't need.http://www.searspartsdirect.com/partsdirect/index.action hope this helps and good luck with your machine.if you need more help please send the model number thanks.
10helpful
1answer

My Sharp micro will stay on for 59 seconds and shut off no matter how long the timmer is set. Sharp model r 1870 It does this every time it is used . The control board has been replaced.

This is not a problem on the board, it is a problem in one of the damper-related components, either the switch or motor or the damper door may be binding.

The damper is a door inside that opens or closes depending on cooking mode. If the controller senses that the door is not in the right position, it will shut down the cook cycle.

Sharp models stop after 59 seconds.

See the attached sample drawing for a typical damper assembly.

We have the applicable service manuals for these models and have uploaded them to our site here and here.

If a switch is all you need, we offer a universal type for only $5 postpaid which you can order here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

Food freezes in fridge

Looking over your refrigerators service manual and wiring diagram shows and electric damper that controls the flow of cold air from the freezer to the fresh food compartment. I just may be stuck with a little frost or we need to check it along with your jazz electronic control board part number 12868513. That board appears to control temperature, defrost and most everything on your model. And if not stuck the electric motor could be bad on the damper. These model are a little tricky so hopefully we can find the problem soon. If you would like to approach this yourself I would first unplug for a little time and try to force some warm air into the damper with a hair dryer to see if the damper will begin to move. Turning freezer colder also may cause the damper to shut more so as to keep the cold air in freezer. If the controls are not responsive then it's a toss up between the two. Be back with links, Thanks Sea Breeze
0helpful
1answer

Why does everything in my fridge freeze eventhough the fridge compartment is set as high as it goes??? Is there someway of recalibrating the thermostat? Thanks

Looking over your refrigerators service manual and wiring diagram shows and electric damper that controls the flow of cold air from the freezer to the fresh food compartment. I just may be stuck with a little frost or we need to check it along with your jazz electronic control board part number 12868513. That board appears to control temperature, defrost and most everything on your model. And if not stuck the electric motor could be bad on the damper. These model are a little tricky so hopefully we can find the problem soon. If you would like to approach this yourself I would first unplug for a little time and try to force some warm air into the damper with a hair dryer to see if the damper will begin to move. Turning freezer colder also may cause the damper to shut more so as to keep the cold air in freezer. If the controls are not responsive then it's a toss up between the two. Be back with photos and links, Thanks Sea Breeze
1helpful
1answer

JennAir 88370 Door Handle replacement

Old part number y700442 subs to 12001222 retails around 60 bucks and is available,thats if your model number is correct. 
Sep 01, 2009 • Ovens
0helpful
1answer

GE Advantium SCA2000BAA

Excellent camera work! This is very helpful.

That door you mention is part of the "damper assembly".

In that damper assembly is a damper switch which detects the position of the damper door.

If the switch goes bad, or there's some kind of obstruction of the damper door, the control board will try to run the damper motor to close or open the door, as appropriate, depending on whether you're cooking in microwave mode or speedcook / convection mode.

It's not listed as a separate part, but that damper switch should be the same kind as the upper and lower door switches to the left of the control panel.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes. Maybe you saw that already?

If you only need a switch, you can order a universal type here for $5 postpaid.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com

0helpful
1answer

Jennair microwave built in above oven. Clock and controls still work but no cooking. Timer even counts down. Any known solutions?

Do the inside light and cooling fan come on when you press Start?

If so, the problem is likely to be in the high voltage section.

If not, then the problem is likely to be related to the door switches or possibly the controller.

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part (such as a shorted diode)

If you or someone you know decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Your model may also have a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.
Not finding what you are looking for?

114 views

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

john h

Level 3 Expert

29494 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Jose Ramirez

Level 2 Expert

264 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...