Question about Brother MFC-7820N Printer

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Control center 4 not showing all brother scanners installed in my network

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I'm running into the same problem. I'm now under the impressions that certain scanners run under different versions of Control Center. I have Control Center 2, 3 and 4 running three different scanners with no obvious way to combine them into one control center.

Posted on Jan 17, 2013


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SOURCE: hi - I purchased a Brother MFC 7360N and hooked it

This is caused by your firewall/antivirus you have installed either create a rule and allow it access or reinstall the driver as this will update the firewall/antivirus as part of its installation.

Posted on Aug 15, 2011



SOURCE: brother mfc control center.

ok so its a common problem just take it to the store it won't cost you a dime.

Posted on May 14, 2008



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SOURCE: I installed Control Center 3 for the 5440cn

Paperport is a component of the MFL Pro Suite that comes on the CD, but I'm not sure where it is on the download site, if not a part of the Full Driver & Software package. ( See here. & here.) & pg 2-26 of the user's guide here.
If you have installed from the cd and are having issues, see here.
If you don't want to download the full package, I guess you have to call Brother support and find out which file includes it...or ask them to mail you the CD.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Aug 18, 2009

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Scan on Brother scanner and save as PDF doc

Need to have the Control Center 4 which you can download from

Mar 04, 2014 | Brother Magenta Lc985 Compatible Printer...

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How to select printer in brother control center 4

Hi Ron,
Go To Below official Brother Printer Page For Your problem, Configure or change the settings of the ControlCenter 2 or Brother Still having Problem Then follow Us For Brother Printer Support

Feb 14, 2014 | Brother Office Equipment & Supplies

1 Answer

How to select printer in brother control center 4

How to add a printer to Brother Control Center 4?
Scan to Image (example: Microsoft® Paint)
  1. Click Configuration button.
  2. Select SCAN -> Image.
  3. Click the Software Button tab.
  4. Choose the correct application from the Target Application drop-down list. ...
  5. To add an application click the Add then enter or choose followings: ...
  6. Click the Add.
  7. Change the other settings, if needed.
More items...

Configure or change the settings of the ControlCenter 2 or 3 scanning ... Search for: How to add a printer to Brother Control Center 4?..
or try this link...

How to select printer in brother control center 4 Google Search

Oct 26, 2017 | Brother Office Equipment & Supplies

1 Answer

I downloaded printer driver for brother mfc240c, but even after install, I get a message that says the driver isn't installed.

Open the printer and scanners folder an delete all the devices (Brother Printer, Brother Fax, Brother PC-Fax if installed). Point to device an right click the mouse button.
Restart the computer.
Download the software from Brother Solutions Center. Download the whole suite not just the drivers. Make sure you select the software that is compatible with your version of the OS :Windows 7 32 bits, Windows 7 64 bits, Windows 8 32 bits, etc.
Install the software. If you are going to use a USB cable to connect the MFC to the computer, install a local USB printer. If you are going to use Ethernet network cable, install a wired network printer, and if wireless connection then install a wireless printer.
If you have problems finding or attributing an IP address to your printer (for Non-USB connections) there is Brother program that helps you attribute an IP address. You will find it on the same page as the software suite on Brother's site.

Nov 07, 2013 | Brother Multi-Function Center MFC-240C...

1 Answer

Brother control center 4 won't open on my computer

This may help others with scanning issues:
I just bought a Brother MFCJ6510 printer/scanner and was nearly driven cracked trying to get the scanner to work as it was not talking to the PC, even though as a printer it was working fine. Realised eventually that it was just the Brother Control Centre 4 it wasn't talking to. After hours of re-installing software and updates, etc, nothing worked.
The solution: I went into Control Panel on my PC (I use Windows XP), to the Scanners and Cameras section, and in there the Brother Scanner was visible and could be used from there, Click on it to open the Windows Scanner and Camera Wizard and use that. Further, by right-clicking on it and going to properties I choose the software to start when it talks to the PC. I abandoned the Brother CC4 and set it up to start the Scanner and Camera Wizard if I choose 'Scan to Image' on the scanner control panel, and to open Photoshop if I 'Scan to File' on the scanner. Works fine either way, just make sure you choose the right dpi setting to suit your needs.
Hope this helps somebody else as frustrated as I was.

Apr 17, 2013 | Brother DCP Office Equipment & Supplies

1 Answer

Just got a new computer w/windows 7 and now my brother mfc-8840D won't scan to pdf now? Any ideas on a solution to fix?

How to get a MFC-8840/D/DN to scan to Windows 7 over the network or by USB:

First - Download the Windows Vista Full Driver & Software Package from Brother: Brother MFC-8840DN driver download page

Install the drivers using a custom install - pick only the Network scanning drivers, unless you want the other junk - no promises on how well the other stuff works.
Alternatively, if connecting the MFC-8840DN to Windows 7 by USB, download the Printer and Scanner Driver for Local Connection. It is a separate download. Install only the Scanner driver.

Once the Vista scanner driver is installed, you can test by running the built-in Windows 7 Scanner Wizard. Here are instructions on how to test.

As far as conversion to PDF, that will depend on the software. I am not sure if the Control Center or Paperport softwares work on Windows 7. I have not tried those. I have found that freeware STP will works fine.
Here is a link to the STP homepage.
Here is a link to how to use STP with the Brother MFC-8840DN

May 23, 2010 | Brother MFC 8840D All-In-One Laser Printer

1 Answer

Brother MFC-8460N network printing, local scanning

Yes this is possible. Depending on the type of installation that has been done on the computer, you can even scan documents to your computer as a network scanner.

You can check and see if all the features have been installed on your computer. Click on start, all programs, and look for the folder called brother. If you can find brother you can look for the sub category for Conrtrol Center. From Control Center you can scan by clicking on one of the icons. Like file or image.

If none of this is installed, get your installation disk and install the software, you can do a network installation or a Local (USB) installation.

If you decide to do a Local installtion remember to only plug in the USB cable when promted to.

If you decide to do a network installation, the machine should already be installed on the network, which I assume it is since its being used as a network Printer.

Please let me know if any of this info was usefull, and if you require more info about this.

Apr 12, 2010 | Brother MFC-8460N All-In-One Printer

2 Answers

Won't scan


We need to first check the driver to make sure it is installed and working correctly. Please go to “start menuè control panelè scanners and cameras”.
(Note: For Vista users, you must select “classic view” in control panel to be able to see “scanners and cameras”)

You should now see all scanners currently installed.
If you do see your brother scanner, please right click the icon and select “properties”; here you can select “test scanner”.

If the test fails, select the “network settings” tab. Here you can have the driver set to locate the device by name or by IP address, please select IP address and make sure the IP address matches that of your brother machine.

To get the IP address on your brother, print out the network settings page; either with the “report” button on the printer or go “menuè print reports”

If the scanner does not appear in the list at all, you will need to reinstall the software. You can download the software using the below link.

If your scanner successfully completed the diagnostic test, we can move on to try using control center to scan.
To access Control Center, please go to “Start menuè All programsè brotherèControl Center”.

In Control center, please make sure the correct device is being selected in the ”model” drop down list.



Mar 26, 2010 | Brother MFC 7840W Printer

2 Answers

Control Center2 will not start - Error cc025

Had the same problem. The solution was: - uninstall the brother software with the application in the brother folder restart PC - reinstall mfl-pro Suite restart pc - install update to Controlcenter2 - install updated drivers
It then worked and I could finally scan over the network, for the first time ever!

Jan 14, 2009 | Brother MultiFunction Center MFC-440CN...

5 Answers

Error message: cannot detect scanning device

This worked for me:
Go to , navigate to Error message for your scanner model. The patch on this page worked for me

I notice there are several other patches as well, which may be appropriate for your specific issue. I have my mfc-7820n networked at home, at first none of my 4 computers could scan, now 3 of 4 can. I am hoping that one of the other patches will help.

Dec 02, 2007 | Office Equipment & Supplies

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