Try to check and make sure your black ink level is still good and not about to go empty. On the printer operator panel, press the Setup button > Maintenance > Ink Levels.
If the black ink level is still good, make sure the cartridges are aligned. Try this approach. On the printer operator panel, press the Setup button > Maintenance > Align Cartridges. Your printer will then print a page forcing ink through the cartridge nozzles and clean them as well as align the cartridges.
Try to print a document again to verify that the print quality has improved.
The Lexmark manual says: Remove the tape from the back and bottom of the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid. See pic below...
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