Your wheel may be stuck because dirt has worked its way into the wheel.
I have 3 ideas--
1) Get a can of computer duster, and try blowing the dirt out from around the wheel, outside and inside edge.
2) Sansa Fuze user 'tenzip' suggests dipping the player, while turned off, in DISTILLED water, if you believe the wheel has something sticky and water-soluble-- THEN let it drain, THEN put the player in a bag of uncooked rice for up to a week. The rice will pull the rest of the water out of the player.
Full discussion may be found here;
http://forums.sandisk.com/t5/Fuze/Need-help-How-can-I-open-my-sansa-fuze-mp3-player/m-p/101570#M38972
3) If 1) and 2) fail, you may want to try opening the player, disassembling and cleaning it, and then putting it back together. Directions with pictures can be found here;
http://anythingbutipod.com/2008/03/sandisk-sansa-fuze-disassembly/
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