I've had my enV less than 6 months and I've never dropped it in water, bc the phone itself still works perfectly, but the keypad inside doesn't light up anymore. The front keypad does. Ive been told the best way to clean your phone is by using a damp wipe on the phone, so that's all I use. May that be the cause of the problem?
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go to tools and setting --> sound settings --> keypad volume...see if you see "KEYPAD VOL-EARJACK"...that means that your phone is stuck in EARJACK mode....get a wired ear piece, plug it in, make a call, and then unplug after you end the call....that should resolve your problem...
If you have only had this phone for 6 months, it should still be under warranty. Also, if you have the insurance plan for the phone from your phone company, they should honor the policy and assist you or replace it for free. My first stop would be at the place that you purchased it from. Even if they wind up charging you a small fee, it will be much less than buying a new one. I hope that this helps.
the LG Env Touch Turns it's screen on by motion activation, when you hold it up to your ear, it turns itself off
when you put it in front of you it turns back on
maybe there is something wrong with the tilt in your phone
i have the LG EnV Touch and it is a great phone
maybe you could of dropped it and it wasnt working right now with that feature
no the same thing is happening with my sister's phone. she dropped her's in a puddle and a toilet and now it wont charge and her screen turned red/orange. you can try airing your phone out but that may not work. the env is a horrible phone. i had four or five of them, get a different phone as soona as you can!!