Is the motor rotating, and cutter disc stationary?
If the motor is running but cutter disc is not moving, then disposal is probably broken and needs replacement.
If the motor is not rotating, and is making humming sound, then do not keep power turned ON or motor will burn out.
Then use allan wrench on bottom of disposal to rotate the motor until disc rotates freely. Also use wood broomstick handle down into disposal and wedge against side of sink opening to free cutter disc.
Also view ez disposal replacement steps:
http://www1.fixya.com/support/r7929008-replace_garbage_disposal
Hi,
The motor is dead if you are getting power to it, the shaft is free and it don't turn. You will need to replace it.
Garbage Disposal Clogged or Jammed
heatman101
Hi,
Check the reset button...
Here is a tip that I wrote that will help you to figure out what is going on with your garbage disposal and why it is not working.
Garbage Disposal Clogged or Jammed
heatman101
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