HP Photosmart 2610 All-In-One InkJet Printer Logo
Anonymous Posted on Sep 28, 2011

My printer is a HP- 6210, Message: "remove and

1 Answer

Anonymous

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  • Master 844 Answers
  • Posted on Sep 29, 2011
Anonymous
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Joined: Feb 18, 2011
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Hello Cliff, welcome to FixYa.

Hard Reset the printer by doing the following:

  • Remove all the ink cartridges.
  • While the printer in ON, unplugged the power cable from the power source.
  • Disconnect the USB cable at the back of the printer (if your printer is connected through a USB cable)
  • Restart your computer.
  • Connect back the USB cable.
  • Plug the power cable to its power source.
  • Turn ON the printer if it does not turn ON automatically.
  • Install the ink cartridges.
  • If the printer prompts for an print head alignment, please do so.

If the problem persists, replace the ink cartridge. The cartridge might be defective since you already have tried to clean the contacts.

Keep me posted.
Jas

  • Anonymous Sep 29, 2011

    Reset as you suggested but no change in symptoms. Not interested in buying another color cartridge. Should have kept old ones instead of turning them in. Am considering buying a new 6500a because it might require less software changes?

  • Anonymous Sep 29, 2011

    You are right Cliff, 6500A requires less software changes since it is a new model. It is compatible with almost all of the computers right now. It comes with an easy to setup installation CD.

    You can find Great Deals of this Printer at Amazon with free shipping. You can check it out in this linkhttp://astore.amazon.com/securetransacti...

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