Hi,
Welcome to Fixya. If the mp3 player is still playing the audio, it means that the mp3 is working fine. The problem that you have is that the LCD or the display of the Mp3 is bad. You can check the warranty of the device so that so can send it to repair or replacement free of charge,
Thanks
Welcome to Fixya
Sounds like the problem is the backlight. Try to shine a flashlight directly to the LCD screen. If you see faint image of the screen then the problem is the backlight.
Thank you for using Fixya!
If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b
Blackout Mode On and Off
When the Blackout mode is turned on, the display will
turn off to reduce power consumption.
This additional power enhances the sound quality.
1 Press and hold the B.OUT button for at least 3
seconds to start the blackout mode. By doing so the
display will turn off.
NOTE
If any button on the unit is pressed during the blackout mode, the
function will be displayed for 5 seconds to show the operation
before returning to Blackout mode.
To cancel the blackout mode, press and hold the
B.OUT button for at least 3 seconds.
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