HP Laserjet CM 1312NFI Color Printer Logo
Anonymous
Anonymous Posted on Sep 27, 2011
Answered

I owned HP CM1312 mfp. I have problem with color prints. No any color is printed except black. I changed dc controller but the problem remains... Could you please help?

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  • Anonymous Sep 27, 2011

    I would like to add that I changed all the toners with original new but the problem still remains.

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1 Answer

Vinaya Kumar Kuchipudi

Vinaya Kumar Kuchipudi

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  • HP Master 1,124 Answers
  • Posted on Sep 27, 2011
Vinaya Kumar Kuchipudi
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I hope you did calibration..The Flat cable from laser scanner assm to DC controller is very short & narrow, while connecting it to DC board little bit it will come out at scanner assm PCB, remove upper portion up to laser scanner assm refix flat cable both ends of DC & laser pcb. fix all back & try.. I hope it will resolve the issue.. Best of luck...

  • 12 more comments 
  • Anonymous Sep 28, 2011

    Hello from Greece

  • Anonymous Sep 28, 2011

    I really thank you for your fast reply.

  • Anonymous Sep 28, 2011

    I did calibration, firmware update,I replaced dc controller

  • Anonymous Sep 28, 2011

    I will follow your directions now and I will inform you soon

  • Anonymous Sep 28, 2011

    But please answer one more question How is it possible to calibrate without colors?

  • Anonymous Sep 28, 2011

    The printer always completes the calibration without any error and it is ready

  • Anonymous Sep 28, 2011

    In addition in the event log no any error appears

  • Anonymous Sep 28, 2011

    And something more: The new toners (cyan, magenta, yellow) seem to be at 67%, 61% and 57%

  • Anonymous Sep 28, 2011

    But why?The toners are new and original
    Thank you in advance!

  • Anonymous Sep 28, 2011

    Sorry for many comments but something is going wrong when I tried to post all the comments in one.

  • Vinaya Kumar Kuchipudi
    Vinaya Kumar Kuchipudi Sep 28, 2011

    Pl clarify:
    color print outs through system ?
    color in copy mode?
    color in demo page?

  • Anonymous Sep 28, 2011

    With any option I choose there is no color except black. I tried to copy, I tried to print, I tried the demo page, everything! It misses all the colors except black!

  • Anonymous Sep 28, 2011

    Any option has the same result. No colors except black. I tried to print, to copy, demo page... everything!

  • Anonymous Oct 03, 2011

    The problem does not solved... :(

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