Have a2001 GE Advantium ZSC2001CSS02 that we speed cooked 2 potatoes and then later went to microwave some broccoli and all went dead. The breaker did not trip. Tried turning the breaker off and on again and still dead. Any ideas? Is it too old to even bother calling out a repair person?

William Miller

• 9179 Answers
• Posted on Dec 18, 2008

SOURCE: GE Advantium stopped working completely...indicates no power but it is on.

It may be that your high voltage diode or capacitor has shorted.

The fuse is usually located behind the grille, on the floor of the oven behind the control panel, between the door switches, or on the filter board near where the cord comes into the unit.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

Here are some links you or someone you know can use (in order given) for test help, but read the safety warnings first:

http://www.gallawa.com/microtech/cap_test.html

http://www.gallawa.com/microtech/diode.html
(if it is NOT shorted, it's probably fine)

http://www.gallawa.com/microtech/mag_test.html
(continuity can be good even though it is bad!)

http://www.gallawa.com/microtech/xformer.html

To check the high voltage parts, you'll have to remove it from the wall, then remove the outer cover. If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.