Question about Samsung WF328AA Front Load Washer

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Samsung WF209ANW front load washer -- ND error code. I cleaned debris filter and all hoses, however it still will not drain. How can I tell if the drain pump needs to be replaced? Is there a diagnostic test I can run on the machine before I start ordering/installing random parts? Machine is only 2 years old :(

Posted by mom2mikel383 on

  • mom2mikel383 Sep 28, 2011

    We've done all of that -- I'm wondering if there is a way to tell if the drain pump is the problem *before* I buy the part and then find out it's not the issue.

    Thanks.

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Kevin White

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Hello & Welcome to FixYa

ND error in your Samsung Front Load washer indicates no drain issue. To start with check the drain hose for any clogs and try cleaning it, then check restriction in drain pump assembly or loose wire at the pump. Please get back to me if you have any other questions.

Kevin

Posted on Sep 25, 2011

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How to fix a Samsung Washer nd washer error code. You can make this repair your self and in most cases without parts.
Let me explain what the nd on a Samsung washer control panel means exactly. The nd error code stands for No Drain.
When this washer error code comes up the washer will not spin either.

To fix this issue you will need to slide the unit forward to access the pump if there is no access panel on the lower front.
If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise.
If the front panel does not have the access panel the washer will need to be slide forward.
With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible.
Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.

Put the washer back together and test for proper operation.
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How to fix a Samsung Washernd washer error code. You can make this repair your self and in most cases without parts. Let me explain what the nd on a Samsung washer control panel means exactly. The nd error code stands for No Drain. When this washer error code comes up the washer will not spin either.

To fix this issue you will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.

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Hello & Welcome to FixYa

ND error in your Front Load washer indicates no drain issue. To start with check the drain hose for any clogs and try cleaning it, then check restriction in drain pump assembly or loose wire at the pump, located inside the bottom front access panel of the unit. Please get back to me if you have any other questions.

Kevin

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My samsung WF209ANW front load washer keeps giving me "ND" error. we have cleaned the debris filter and cleared out all hoses. What is my next step? How can I tell if the drain pump needs to...


Unplug the unit. You should be able to locate the service manual which is located under the top panel this is what we use when a servicer comes to your home so you can at least try using the manual to help you locate the problem

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You will have to clean out the large black hose on the bottom of the tub. The only way to get to it is to remove the top cover from the washer then remove the front of the washer, after removing the front you will be able to reach in and remove the hose and clean out the rubber backing. You can try it from the back of the washer first and may have some success but from my experience you will have to go from the front maybe both. Good luck and have some towels ready to catch the water.

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The nd error code stands for No Drain.

Try following the steps here:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=4&PROD_SUB_ID=864&PROD_ID=866&AT_ID=149972

You will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.
Put the washer back together and test for proper operation. If the error code comes back this means that the pump is clogged again or the pump has failed and would need to be replaced.

I hope this information helps you. A 4-thumbs up rating is greatly appreciated. :)

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Hello & Welcome to FixYa

ND error in your Front Load washer indicates no drain issue. To start with check the drain hose for any clogs and try cleaning it, then check restriction in drain pump assembly or loose wire at the pump. Please get back to me if you have any other questions.

Kevin

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Hello,It is drain pump error. Possible solution:
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• Make sure the drainage hose is installed correctly.
If wont help you need to look in drain pump/wiring
More information about error codes here:
http://downloadcenter.samsung.com/content/UM/200411/20041124151342484_B1515-01527B-0603.pdf#search=%22samsung%20big%20wash%20b1415j%22

Thanks

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