Hello Bruce, welcome to FixYa.
I'll start by saying your post indicates it is Kenmore 97017802 (Frigidaire) stacking washer & dryer laundry center and that you have a start problem with, correct ?
What you've done so far is a good start, thank you for providing that info...I now know no need to discuss possible start switch failure.
There are no fuses exactly, not in the traditional sense like on older stoves, but there is a thermal cut-out, aka hi-limit thermostat. Have you checked the hi-limit cut-out for the dryer, (some actually have 2, though only one will cut off the motor...the smaller one on the back wall above the shroud in the image) or do perhaps not know where to look ?
It is located at the back of the dryer on the heater shroud as shown above...but you'll need to remove the top to see it. You can use the same method as the start switch to check it...
**Just be sure to unplug the dryer before servicing...safety first**
I have a complete service manual for these "laundry centers" if you thnk it may help. If so reply with an email address and I'll fire it off to you in a "pdf" attachment.
Thank you for choosing FixYa, I hope to help you going forward. Please let me know how you make out.
Regards,
Macmarkus :)
Hi Bruce,
Thank you for replying. I just too had to step out for a short while...I will send you the manual asap and just to let you know you do not pay anything extra or addition to what you've paid until we get you repaired.
Yes, there is a reason the hi-limit "tripped" and no it is not ressetable (must be replaced)...it must be replaced. I will reply with more detail, (Re: testing etc. It can be done with an ohm meter as well)when I get back to my home PC.
Thank you.
Regards,
Macmarkus :)
Hi Bruce,
To follow up on where I left off previously, the best way to do that I think is to directly address a couple of points (or expand on them) in your last reply that I hadn't already.
First on your comment of the hi-limit "If the thermal cutout tripped in, doesn't that indicate that there is some other problem with the dryer, or do they sometimes trip even though the dryer is okay?"
...usually there is something else wrong, yes. Further to this it is typically a venting issue, whether that is insufficient air flow due to lint built up inside the exhaust system somewhere, the lint screen itself obstructed by a static/freshner sheet or the lint filter itself need's cleaning.
Many times it is due to excessive lint built up or the vent is too long or the use of "flex" hose has caught up to the customer...that stuff is aweful and very ******* dryers.
**One must also insure the unit isn't being over loaded and the washer is spinning the items out sufficiently to extract enough water, thus making the dryer able to perform without overheating**
The next question you hade in your reply was "I think you're telling me to short out the thermal protectors like I did with the start knob. How can I check that if the dryer is disconnected?
...indeed it cannot be done this way without it having power. I suggest doing this cautiously, unhook the dryer power cord from the wall, jump the hi-limit (just the small one on the back wall for now) join them together with electrical tape, insuring they are covered well and secure, plug the dryer in and try it.
The alternative as I alluded to is testing the hi-limit with an ohm meter. Make sure the unit is unplugged of course. Remove at least one wire from the hi-limit and test for continuity. If this confirms the hi-limit is the culprit, replace it and your're good to go...remembering to clean out any duct work, lint screen etc.
I will send you that service manual now. Let me know if you have any questions going forward and I will help in any manner I can. Good luck and reply at your convenience.
Regards,
Macmarkus :)
[email protected] . Mine wont turn on. i bought a new start button but nothing is turning on. washer works dryer doesn't
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Thanks for getting back to me. I am back home now, while the dryer is downtown. I may not get back there to try out things until tomorrow or next day. Hope that doesn't pose problems in terms of corresponding with you. I have questions. (1) Does the thermal cutout 'blow' like a fuse, and need to be replaced, or does it come back to life when it cools off - because this dryer has been dead for days. (2) If the thermal cutout tripped in, doesn't that indicate that there is some other problem with the dryer, or do they sometimes trip even though the dryer is okay? (3) I think you're telling me to short out the thermal protectors like I did with the start knob. How can I check that if the dryer is disconnected? (4) I"m hoping the $15 or whatever I paid will see me through the solution to this problem - or will I have to pay again for these questions to be answered? (5) Yes, please, send me the PDF you mentioned. My email is [email protected].
Thanks very much
This is great
B
Top notch advice and guidance from a great guy. And timely too - never kept me waiting too long. Great service. I highly recommend this site.
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