We have the exact same problem. But ours is in a vacation home so we have to keep the water turned off all the time. It seems something in the ice line freezes when the fridge is empty. Then, no ice, no water. When we turn the water back on, after a few days of having food in the fridge, it seems to make everything melt and flood the tray then leak out onto the floor all day and night. The fridge temp goes down to 12 degrees when the fridge side is empty. It seems to stabilize when there are items inside. We put several gallons of water inside instead of leaving it empty and it helps with the temp but not with the leaking. We have had service come out several times and they just said, "don't leave it empty and turn off the water when you leave." What good is that? I don't have water or ice for the weekend when I go up to the house! OR I clean up floods the entire time!! Now it's out of warranty. Now that I see it happens to people in their main house, I would just say NEVER EVER EVER BUY FRIGIDAIRE AGAIN!
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