Sharp R-930AK Convection/Microwave Oven Logo
Anonymous Posted on Sep 24, 2011

When door is closed light comes on and turntable turns, pushing the stop button will not stop the turntable, and no other buttons work on the control panel

1 Answer

William Miller

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  • Sharp Master 9,179 Answers
  • Posted on Nov 21, 2011
William Miller
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Joined: Sep 15, 2006
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Top or bottom door switch or mount.

The service manual is here.

You can order parts from Encompass here.

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Related Questions:

0helpful
1answer

Just today, the turntable won't stop turning when the door is closed.

have you pressed the stop button twice when the door is closed to exit the program set for cooking
0helpful
1answer

MY stop/clear button doesn't stop all the time.

It may be making noise, and the light comes on, and the turntable goes around, but I'll bet it's not actually cooking (although that CAN happen). Try putting a cup of water in the microwave when this happens and see if it gets warm. If it does NOT get warm, then you just have a bad door switch. If it DOES get warm, then you have a stuck relay on the control board, and the control board will have to be replaced.

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

0helpful
1answer

Oster microwave starts when door is closed but no buttons pressed

This is usually caused by a door switch that has come loose or out of adjustment.
0helpful
1answer

PUSH A BUTTON & PRAY

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

See these files:
http://www.microwavedisplay.com/safety.txt

http://www.microwavedisplay.com/disassembly.txt

http://www.microwavedisplay.com/doorsw.txt

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
2answers

Microwave will not heat food. punch in heating time, press start and nothing happens

HI. your control board has failed. you will need to replace the control board asap if possible.
3helpful
1answer

Microwave not working

HI, this is a faulty control panel. replace asap if possible.
0helpful
2answers

Underneath Light funtion stopped working on Kenmore 62642 model

We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.
0helpful
1answer

Microwave seems to turn on when door latch is opened

What's happening is you are activating one door switch a little before the other, and that is causing your light, fan, and turntable to come on. The plastic parts are not perfectly rigid, so they flex a little when you press the button, and that causes the lag to be more apparent. Even if you press the door open faster and look really close, you may notice the light, fan, and turntable coming on for a split second. That's perfectly normal. The relay on the control board must also be turned on before it will actually be cooking.
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