When door is closed light comes on and turntable turns, pushing the stop button will not stop the turntable, and no other buttons work on the control panel
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It may be making noise, and the light comes on, and the turntable goes around, but I'll bet it's not actually cooking (although that CAN happen). Try putting a cup of water in the microwave when this happens and see if it gets warm. If it does NOT get warm, then you just have a bad door switch. If it DOES get warm, then you have a stuck relay on the control board, and the control board will have to be replaced.
This
is usually caused by either a bad door switch or a loose door switch
mount, which are pretty simple problems to fix. Even though a door
switch clicks, it may still be bad inside.
Door switch
or mount trouble is usually caused by slamming the door or by opening
the
door while it's cooking without hitting the Stop pad first.
There are
plastic mounts inside the microwave which hold the door switches and
onto which the door latches lock when you close the door.
The screws on these
mounts may be loose. If they get too loose, the switches will not be
activated properly.
Sometimes it's
a broken tab on the switch holder, allowing the switch to rotate just
out of position. This tab
can be hard to see, since it is under the
bottom edge of the switch.
If the switch mount is broken, it's usually more economical and
safer to add a dab or two of hot glue to the mount to secure the
switch. Let it cool for about 30 minutes before using.
One test that sometimes
helps is to
gently lift up (and/or push down) on the door or handle as you try to
start it. If it works or tries to work, then it's a door switch mount
or
door alignment issue.
We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.
This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.
Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
We're happy to help and we appreciate your thoughtful rating of our answer.
What's happening is you are activating one door switch a little before the other, and that is causing your light, fan, and turntable to come on.
The plastic parts are not perfectly rigid, so they flex a little when you press the button, and that causes the lag to be more apparent.
Even if you press the door open faster and look really close, you may notice the light, fan, and turntable coming on for a split second.
That's perfectly normal.
The relay on the control board must also be turned on before it will actually be cooking.
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