Question about Cisco 7940 IP Phone

I'm experiencing a problem with cisco 7941 IP phone. here is the current condition of the phone: it has no dial tone, the programmable button is alternately blinking, the headset button has a steady light. and I cannot see anything on the display? I tried to reset the device but I think it is not responding.

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Imran Mohamed

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72 Answers

Can you explain me how is your phone connect to internet.
best on your Question its seems to me you cant hear a dial tone because of following one or more factors might apply

you must log into the Extension Mobility service
you must enter a client matter code (CMC) or forced authorization code (FAC) after dialing a number
your phone has time -of-day restrictions that prevent you from using some features during certain hours of the day

Posted on Oct 11, 2011

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