The rubber seal broke, and I Call the company, they said no replacement parts and was ask to purchase another product. Recommendation to other customers is not to buy any of these product.

google appliance spare parts in your country maybe google whatever the model number is and the words spare parts to see if you can find a local appliance spare part retailer

You might try contacting the company direct - this is the company which owns nuwave
Hearthware Home Products
1795 Butterfield Road
Libertyville, IL 60048-1212
USA

888-287-0763 Toll Free
847-775-8123
M-F, 8:00A-4:30P CST

looking for the circuit diagram- the electrical wiring diagram from 220 power supply right up to the motor

Durabrand Technical Support, Parts and Accessories

http://1800customersupport.com/

Also the support division of these companies:

Audiovox
Durabrand
ILO
Kawasaki
Lextron
Magnavox
RCA
Trutech
V7
Venturer

The actual manufacturer:
:
Alco Electronics

Hong Kong
Company : Alco International Ltd.
Address : 11/F, Zung Fu Industrial Building, 1067 King's Road, Quarry Bay, Hong Kong.
Telephone : (852) 2880 0698
Fax : (852) 2880 0858
E-mail : [email protected]
Website : http://www.alco.com.hk


EUROPE
Company : Venturer Electronics Europe Ltd.
Address : Unit D, Bourne Park, Cores End Road, Bourne End, Bucks SL8 5LS, United Kingdom.
Telephone : (44 1628) 527 757
Fax : (44 1628) 527 794
http://www.alco.com.hk/main/

Is this your product, Back to Basics Smoothie Maker Elite, Part Number: SE2000B

http://www.everythingkitchens.com/back-to-basics-smoothie-SEC-Elite.html


This took awhile to find but you are looking for Gasket/seal U12-72.

It can be ordered here:

http://www.abtecparts.com/Back_to_Basics_blender_gaskets.htm

This is a sears product and you can go to the web site I am going to give you and you can order direct from sears you will need the model number ad it is on the bottom of the base of the machine. If your not good with finding parts online they have the phone number listed and they are open 7 days a week. hope this helps. http://www.searspartssite.com/finding-sears-parts-online.html

You can most likely find all kind of blender parts at www.thegourmetdepotco.com. I just bought a Krups blender rubber drive gear from that online store. It's the best lowest price, compared it to Amazon.com too. Try it.

This just happened to me too, and I think I just fixed it.  First you have to get a replacement part called the "blender coupling" (I got mine online from Goodmans for $3.99).  I also replaced the square drive and slinger (two parts come together for $2.99)-that's the little part that sticks up and attaches to the pitcher.
Unscrew the bottom four screws of the base where the rubber feet are.  Remove the rubber skirt to reveal four screws that hold the motor in.  They are way in there so you'll need a long screw driver.  Remove the motor and unscrew the old coupling.  Mine had not been replaced since my grandmother bought this blender who knows when, so the coupling was really stuck.  I did not have a tool narrow enough to get a good grip to apply enough torque to remove the coupling so I had to try a few other tricks.  If your blender is the same, remove the bottom nut, fan blade and two washers.  This gave enough of a rod to grip to get the old coupling off.  (I also had to use some WD40, and heat and cool the coupling a few times to break the old seal).
Good luck!  Hope that helps!

There is a store at Bondi Junction (Oxford street) where I purchased replacement blades as mine broke. Dont have their details though. Try tracking them down.