When i take out the collection bucket there is a clear hose on the left side that goes up that is disconnected and leaks water on the floor not into the collection bucket

If water is coming out on the floor from your Comfort Site dehumidifier even when the bucket is not overflowing, there may be a few possible causes for this issue:

1. Improper Placement of the Bucket: Ensure that the bucket is correctly positioned and inserted into the dehumidifier. Make sure it is securely in place, and the water outlet on the bucket is aligned with the dehumidifier's drainage system. If the bucket is not properly seated or aligned, it can result in water leakage.
2. Bucket Seal or Gasket: Check the bucket's seal or gasket for any signs of damage, wear, or misalignment. If the seal is compromised or not making proper contact with the dehumidifier's body, water can escape and leak onto the floor. Clean the seal and ensure it is free from debris or obstructions. If necessary, replace the seal or gasket with a compatible replacement part.
3. Drainage Hose Connection: Some dehumidifiers have the option to connect a drainage hose directly to the unit for continuous draining. If a drainage hose is connected, make sure it is securely attached and there are no leaks or loose connections along the hose. Ensure that the other end of the hose is properly directed into a drain or receptacle.
4. Internal Drainage System: The dehumidifier's internal drainage system, including the collection tray or drain pan, may be clogged or blocked. Remove the bucket and inspect the drainage area for any debris, buildup, or blockages. Clean the drainage system thoroughly, ensuring that water can flow freely from the collection tray into the bucket without any obstructions.
5. Check for Excessive Humidity: If the dehumidifier is operating in an area with extremely high humidity levels, it may struggle to remove moisture effectively. This can result in excessive condensation or water buildup that leads to leakage. Consider using additional dehumidification methods or addressing the underlying humidity issue in the space.

If the issue persists after checking these potential causes, it is advisable to consult the user manual for your specific Comfort Site dehumidifier or contact the manufacturer's customer support for further assistance. They can provide specific troubleshooting steps or offer guidance based on their knowledge of the product.

If you reconnect the drain hose, make sure that it lays flat from the dehumidifier and into the sump pump hole. I did that and it solved my problem of water leaking onto the floor.

I encountered a similar problem (using the bucket, but still getting water leaking onto the floor) with my 970E-E. The problem is a design flaw. If the bucket is not firmly pressed into the dehumidifier, there is a slight air gap between the bucket and the dehumidifier on the left side. Within the gap, warm moist environmental air cools. Water condenses in the gap and pools up at the bottom of the bucket shelf, eventually spilling over onto the floor. You can check and see if this is your problem by pulling out the bucket and inspecting for droplets along the left side of the bucket shelf. My solution was the bungie the bucket into the shelf firmly so that there is no air gap.

There's a pointy gray nub above the end of the tube. Slide the tube onto that and it should fix the problem.

Look at the drain pan, it might have a garden hose connection that you might have to knock out, mine is not the same model but it may be similiar, and then run it to a floor drain or such. Good Luck

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Based upon my experience with the same problem on my Kenmore 54701 last summer: The condensate water collects in a plastic pan below the coils. This pan has a single drain hole where the water flows down into the bucket. When I suddenly found water puddling on the floor instead of in the bucket, I opened up the unit, and I found that the collection pan's drain hole had become blocked by "bioslime". I cleaned out the goo from the drain hole, and the problem was solved.

the collector base under the tubes just collects water and drips it through a hole into the water bucket. there must be a loose hose(if it has one) or the base collector or bucket has a crack, as they usually are plastic. also if the unit is sitting on a very uneven floor this will happen

It sounds like you need to check the drain under the cooling section. It can fill with dust, lint, cat hair, spiders, etc. and prevent water from draining into the bucket. First, unplug the unit. Don't do anything with AC power present. Then, remove the 2 screws under the front panel where the air filter slides up in and pull off the control panel. There are "snap" latches in the plastic near the top that can be (are) hard to undo, so be careful. You might want to have work gloves on because of sharp edges. Prying with a screw driver will cause permanent dents in the plastic. Also, there is a small, sleeved bunch of wires that goes up the left side to the operator buttons and display. Be careful not to damage it and the circuit board it goes to. Set the front panel aside, wire attached. There is no need to disassemble any of that. The drain is a small 3/8" hole in the black plastic floor of the cooling area at the front, right side. It seems to have a fitting for a hose that feeds through to the back of the unit. Clean any foreign material from it and everything else. Test it, with the bucket in place, by pouring some water in, if you want to. Then clean the dust off of everything so it looks new. Don't get the circuit board wet. Re-assemble, being careful with the front panel wire so it is not pinched and does not prevent easy removal/installation of the filter, and it should be OK.

Has anyone figured out how to get a 25-pint Frigidaire dehumidifier (model FDD25S1) to put water out the drain hose for continuous draining instead of into the bucket? It appears to be impossible to connect the hose in a way to avoid water leaking into the bucket.