How do I reset the humidity % on my DE45EAL. It shows 52 even though I set it to 40%?

It sounds like it needs servicing and recharging with refrigerant gas. It works by running the moist air over refrigerated elements where the moisture condenses and drips into the tank. Make sure you are on the right setting, most have 'blow air, remove moisture, and A/C'..

The arrow down button lowers the humidity level to what you want to extract and maintain. The higher settings remove little to know humidity and maintains a higher humidity level.

If you're trying to extract a lot of humidity/condensation, lower it to 35%.

Hope this helped you & thanks for choosing FixYa

If the bucket is in place correctly, turn the unit OFF & unplug it for 10 minutes. This should allow the electronics to rest and revert back to the original factory setting after you plug it back in and turn it ON. From there you should be able reset the controls to your liking.

Hope this helped. Thanks for choosing FixYa.

There are 5 basic, but solvable reasons for what you described. Of these 5 you have already completed 2 of them.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen

I hope this helps you to further troubleshoot & solve the problem. Thanks for choosing FixYa.

Jeff, if you mean the unit shuts OFF, but the control panel lights remain ON?
There are 5 basic, yet solvable reason for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helped you.

If you want to remove humidity rather, than maintain what's in the household air at this time, You should lower the humidity setting well below what the LED readout shows. Usually 35 to 40% is the optimal setting.

Hope this helps you. Please let me know. Thanks.

Nicole, some of the packing material may have gotten into the drain tubing or hole and clogged it. Remove the water reservoir and look for a vinyl tube or drain hole in the cavity that the "bucket" came out of. If you can see anything blocking it, carefully remove it. I don't think at this point anything would have gotten any further down the drain tubing. Since this a brand new unit, consult your Owners Manual for directions on how to Troubleshoot this problem. If that fails, it's under warranty. Contact the manufacturer as directed in the Owners Manual.

Hope this helps to get your problem solved.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier show that the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Possibly the primary humidity sensor behind right side grill. Unit MUST be unplugged from outlet. Take right side grill out, unplug sensor from wire socket and plug back. If no help, you need new sensor.

Is the compressor running or is it just the fan? If its just the fan it is because it is cycling the air and it uses that air flow to check the humidity in the air. If the fan runs non-stop and the compressor does not turn on or the fan does not shut off there is a problem with this unit and you will need to replace it. Since it is brand new you should still be able to return it to the store.