My Epson Stylus NX400 won't recognize any of the ink cartridge after I performed a head cleaning and nozzle check option. There are still ink inside and they are original genuine ink. What should I do?

The Epson printer won't recognize ink cartridge when you have dried or empty ink, outdated printer drivers, ink cartridge not installed properly and more. Follow the troubleshooting steps to fix Epson printer not recognize ink cartridge:


·Check your printer ink cartridge
·Remove and reinstall ink cartridge
·Clean the printer cartridge chip

Follow more steps to fix the Epson printer won't recognize ink cartridge issue.

Inkjet printers need to be used frequently to prevent inkdrying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

buy a new one

The print head on the NX400 printer is integrated into the ink cartridge and therefore when you remove the cartridge you are removing the print head. . . If you want to clean the print heads / nozzles then see the procedure in the NX400 User Guide in the section for Adjust Print Quality. . . .The User Guide can be found at http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=106004&prodoid=63075469

remove all cartridges and unplug printer for 5min.place cartridges back and plug in printer.good luck

Epson Printers are sensitive in terms of Ink Cartridges.. The latest Epson Printers does not have ink reseter.. Ink reseter are already built-in on the ink cartridges.. The problem on this printer is when you have a cartridge on your printer, let say, 30% of the ink level, even though your ink is new, and you change it without using the right ink replacement method, it will recognize your ink as a 30% ink level. When your ink level drops to 0%, but you have remaining 70% of the ink, it does not recognize it anymore. The chip on the ink cartridge is already registered as an empty cartridge.

hey friend,

This should be the problem of print head ink nozzle block.The nozzle for the black ink cartridge got dry.So the ink getsdried state.It won't allow any inks passing through the micro nozzles.Head cleaning won't help with the heavy nozzle block.So try replacing a new black cartridge or else bring the printer to the nearest service center.It'll help so.

head clean, then nozzle check then head clean again until the nozzle check pattern looks right. If you get no ink at all by three clean cycles change the cartridge again

you can use the maintenance utility on your driver to perform ink cartridge replacement. or you can perform this method should you be using it stand alone:

Remove and Install Cartridges Be sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.

1. Turn on the Epson Stylus NX400 Series. If a cartridge is low or expended, you see a message on the Epson Stylus NX400 Series LCD display screen. If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until the cartridge needs replacement.
If you’re replacing a cartridge before you see a message on the Epson Stylus NX400 Series LCD display screen, press Setup, select Maintenance, and press OK. Then select Change Ink Cartridge and press OK.
follow on through each one of the inks and it should be good there on