The message merely notifies you that there's a problem. Enter service mode in order to get critical information on the status of various components of the washer. This mode will help you identify failed or improper operation of components and systems. The service mode does not use error codes to identify problems. Instead, the LCD screen displays a list of components or systems to be checked if a problem is detected. Once the service mode is entered, all membrane key panel buttons are disabled.
Press the POWER key to turn the washer on. If the washer is on and the HOME screen is displayed, press HELP and the main help screen is displayed. If the home screen is not displayed, press HOME on the keypanel then press HELP to display the main help screen.
Press and hold MY CYCLES and BACK simultaneously for 3 seconds: The control will display any recorded errors. If no errors have been recorded, press EXIT to return to the HOME screen. If errors have been recorded, post it back. A MORE icon will be displayed on the LCD screen if additional problems have been recorded. Press MORE to list additional errors.
Use the BACK pad on the key panel membrane to scroll back through the list. If MORE is not displayed then there are no additional errors. Make a note of the listed errors. Press EXIT, the screen prompts you to unplug the washer before servicing.
Pressing exit clears all error messages and activates the setup mode program. Disconnect power and make necessary repairs. After the problem has been identified in service mode and repairs have been made, the unit prompts you to run a setup/self diagnostic check. The self diagnostic check consists of a series of system tests to ensure the washer is operating correctly. Follow the on-screen instructions.
When all errors have been corrected and the setup/self diagnostic mode has been completed, the washer displays the following screen. Press OK to return the washer to normal operation.
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