Question about Timex 27191 Wristwatch

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I sent my mothers watch. they said they could not fix it, sent me another watcch which is 10 min. slow all the time. i never asked them to send me a watch. i just wanted my mothers watch fixed. she just passed away, and i wanted her watch to wear. but it could not be repairede, the watch they sent me is not her watch, this watch means nothing. like i said i never asked for another.

Posted by ginnyb245 on

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Lisa Christine

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That is what Timex does, they usually never repair the watches only send a similar replacement watch. Did you try to call them and notify them of the problem? The phone number for timex product service is 1-800-448-4639 or 1-800-367-9282, they should have at least notified you they were sending a replacement. Sorry about your trouble hope this helps.

Posted on Sep 16, 2011

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