Normally to fix a printer that is printing gibberish, uninstalling and reinstalling the print drivers will fix this issue. Another thing that can contribute to gibberish print is using a USB cable that is too long.
With this particular problem (prints Zen), one solve is to uninstall any Dell toner management software. This is particularly true if you are running Vista and hooked up by USB. To uninstall the toner management software (Vista OS), go to control panel>programs>programs and feature>uninstall a program. From this list choose Dell software, choose a customized uninstall, and then choose anything that has to do with Dell toner management.
Actually, and I'm not sure why it took me so long to figure this out - I just reinstalled the printer drives. 2-sided vs. 1-sided wasn't the problem. Reinstalling fixed it.
I have Vista and fixed it this way; perhaps it will work in XP too: Go to the printer properties, click Printer Preferences, look for the 2-Sided Printing section and change from "use printer settings" to "1-Sided".
This fixed it for me.
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same problem - extra page at end of print job - just started doing it. No settings for separator page configured.
1720 prints almost blank page (except for wierd code-like thing concluding with ZeN) BEFORE printing job.
No solution found but I have the same problem. Are you using vista?
extra page apperas in XP, no settings for separator page. Weird.
Same issue with multiple 1720 printers.
When I go to print anything, the pop up box about the toner's print level appears first, saying there is an unknown toner level (this message is different, and new--and doesn't make sense, it *used* to know the toner level). It goes ahead and prints anyway, but first wastes a piece of paper with about 3 inches of one line of gibberish at the top that ends with, ironically and annoyingly--"zen."
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