You can use iTunes built in converter or you can use windows media player. There are a few good programs that only do conversions my main one is any audio converter from avs download from downloads.com
Hi lorraine kau...
You are correct...You have the wrong format on some of your songs to play in your player.
You will need a format converter to convert the itunes (AAC format) songs into mp3 or wma to work in your player.
You can download a FREE format converter at this website:
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http://formatoz.com/
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