I can tell you from my own experience with fryers, that they take quite some time to heat up....before lighting.... The probe takes some time to get hot, before it will kick on and light. You normally have to hold the light button on for some time, before the manual fryers will light. I have helped many a customer who cannot seem to get their manual gas fryers to light, and normally it's because they don't hold the light button down long enough. The sensor in there takes alittle time to heat up and it tells the fryer it's time to light. I think people get alittle scaried with gas and just don't hold it down long enough. Try holding that button in longer first, then light it... It should work. If not, call us and we'll try to walk you through it.... Our service tech is Ray, and I'm Susan with Restaurant Equipment Outlet, Cincinnati, Ohio, 888-542-5959. Thanks and good luck, Susan
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