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Posted on Sep 14, 2008

I-mate jasjam i dont know if you can help but i have a jasjam and its like its frozen it dosnt go pass the blue i-mate start up page and wont turn off its self i have to take the battery out i have tried to reset and hard reset when i do that a blue green red and white screen comes up with numbers that doesnt do anything else please help

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  • Posted on Sep 22, 2008
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Ok first try this if it works ok if not then inform me.

press the 2 softkeys togather ( softkeys is up on OK right side + and up on windows key left side ) then thread something into down side u can find a hole. the device will restart and give you options for reset the hard.
thanks

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