I recently dropped my fuji finepix 4700 zoom. It now has the lenscap open with the lens stuck inside. When switched on I just get a warning that lens cap stuck. I love this camera but have been quoted £170 to send back to fuji for repair. Although I have just bought a reconditioned fuji, I would like to try to fix this problem with the old one.
Having read a post from May 19th 2006 in which moderate shaking was suggested, I tried it and it worked.
Comment by David Cainer, posted on May 19, 2006
There must be something mystical about this website. No sooner had I logged the problem, when I picked up the camera and felt something click inside it. I shook it moderately vigorously and the lens cover opened.
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If you recently dropped the camera, you may have damaged the lens housing -- that will require professional repair. Otherwise, your problem may be as simple as low batteries or corrosion on the battery terminals inside the camera. Make sure that the batteries are fresh/fully charged. If the problem persists, remove the batteries and wipe the camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and replace them in the camera. This cleaning works about 90% of the time, and I hope it clears up your problem.
The guide pins and/or plastic tabs inside your lens damage easily when dropped from even a short height.
lens needs to be stripped down, inspected for damage and reset after any repair.
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If it was dropped the zoom motor mechanisim is out of alignment and must be brought in to a camera shop for repair, the only thing you can do is change out the battery and cross your fingers that it will start working ok again.
Does the lens extend and retract as normal?
If so then the internal drive gear for the zoom / focus has been damaged and will need to be repaired/ replaced.
If the whole lens will not move or is stuck then it needs to be removed, stripped and re-assembled.
The lens on your camera has become stuck due to being dropped, contamination such as sand, or a malfunction within the lens. If gently manipulating the lens itself does not free it then you will need to get it professionally repaired or replace the camera.
Advance Camera Repair