Hi there,
Did you use a replacement ink cartridge or is it an original Epson cartridge? The only way that it will do this is if the cartridge is not seated properly or cartridge that you installed is intended for another model.
Try to reseat and review your cartridge model. Post your observations here.
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It's Epson Ink, and I double checked to make sure it was together properly. I have had this printer for 5 years and this has never happened. The paper is hitting something before it can scroll far enough down to be printed on.
Thanks for your advice, but I guess I will either have to take it to a specialist or replace it. There is nothing blocking the paper. I think it's the machine malfunctioning.
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