Question about Creative Labs Zen Micro MP3 Player

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Problems with turning on

When turn the creative on either no display appears on the screen or it comes into recovery mode with four options 1. clean up 2.format all 3.reload firmware 4. reboot Tried reboot but nothing seems to happen and the same page reappears. Nothing seems to happen with clean up. It occured when the battery went very low.

Posted by Tom Brunger on

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Sounds like it may be the index in your Music Library. Try going into Recovery Mode the routine way; remove battery(are they charged and good?), hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart/Reboot. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

Posted on May 30, 2006

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1 Turn off your player.


2 Press and hold the Play/Pause.Continue to hold the Play/Pause button until you perform Steps 3 and 4.If you accidentally release the button, start the procedure again.


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1. Make sure bthat your Zen is turned off and has a full battery.
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First off, download the Firmware upgrade from Creative (http://support.creative.com/downloads/welcome.aspx?nDriverType=4#type_4)

Don't run it just yet!

Now, go into the Zen Micro's Recovery Mode:

1. Take out the battery
2. Press and hold the ON/LOCK button in the ON position (far left) and put the battery back in the player.
3. The player will then switch on - wait until "Recovery Mode" appears on the screen then let go of the ON/LOCK button.

The Recovery Mode options include an option to "Reload Firmware".

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I had the same problem with my sleek photo. Once I got rid of WMP and the runtime everything worked like a charm.
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Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened
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