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Posted on Sep 09, 2011
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I changed a cartridge but the print is still very light

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Creative Tech

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  • HP Master 1,719 Answers
  • Posted on Sep 09, 2011
Creative Tech
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Hi,
I received a similar HP Laserjet Color Printer with same issue for repair/ maintenance.
Actually the problem is with the printer design not the cartridge and it needs professional hands for servicing and cleaning. The mirrors which reflect laser beam get covered with dust and toner. Laser beams are partially reflected due to dust. Hence the image is not produced properly. Note that first magenta goes off, followed by yellow, then cyan and lastly black. this is because of the mirrors placement inside the printer.

Rest assure that the printer requires ONLY CLEANING OF THE MIRRORS, which are inside the printer. For cleaning, the printer's outer covers are required to be removed to reach the inside laser unit, mirror and lenses, which requires professional expertise.

Clean them yourself with dry, soft, lint-free cloth (if you are familiar with such tasks) or get it cleaned by any printer repair/ service professional. Please note that the mirrors, lenses and scanner assembly inside such printers is extremely complex and can get damaged very easily especially the mirrors.

If you need any help in cleaning mirrors and lenses let me know
Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

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