I am programming staff names in and when it comes to entering the 'letters' my instructions say To enter Mike Press 6 then press the SELECT button once to enter M Press 4 then press the SELECT button 6 times to enter i -Press 5 then press the SELECT button 4 times to enter k Press 3 then press the SELECT button 4 times to enter e wher is the 'select' button?????

Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344 (with the handset in its cradle).When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you want to change the name on. (i.e 202)
Then press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name(Traci).
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Winston = 9 -> 4,4,4 -> 6,6 -> 7,7,7,7-> 8-> 6,6,6-> 6,6
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

press the Program Button, then (**1234), and scroll counter-clockwise through the options with the volume circle. the option should say, "004 ext name set." to enter into that option to change, press the sp-phone button. continue pressing the sp-phone button until you find the extension number you would like to change. once you find it, press the transfer button and spell the designated name using the dial pad. For example, Mike (press 6 and use the volume circle to browse the letter you need from that assigned key- to get M) to continue spelling the name, continue using the dial pad and repeat to assign the designated letter. to store the name, press the "Auto Dial/Store" button and it will beep to confirm.
hope this helps, deanna

1. Press <function> then "Down Arrow" on the <start> button until [ENTRY MODE] appears.
2. Press "Right Arrow" on the <start> button until [OWN NUMBER SET] is displayed.
3. Press "Right Arrow" [ENTER FAX #] will display.
4. Enter your fax number with the number keys (max. 20 digits). To insert space, press <#>, to enter "+" press <*>. To clear a mistake press <speaker> button.
5. Press <start/memory> button.
6. Enter your name by pressing number keys for each letter. Will display the capital letter for each of 3-4 letters to number, then number, then the lower case letters for each press. Use "Right Arrow" to go to next letter, if using the same number key (IE: B to A uses 1, use "right arrow" to go to next space). The #1 will give a space between words. (Max. 24 Characters).
7. Press <start/memory> [DATE&TIME SET] will display.
8. Press <stop> to exit.

Storing a Name and Number in Memory
1. Press the STORE button on the handset, ENTER NUMBER is displayed.
2. Use the keypad to enter the phone number (up to 32 digits).
3. Press the SELECT button. The display shows ENTER NAME.
Telephone Operation
17
4. Use the touch-tone pad to enter a name (up to 21 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.
5. Press the STORE button again to save your selection. ENTER LOCATION is displayed.
6. Enter two digits to enter the location, ranging from 01 to 40. For example, to store the record in location #5, press “0”, “5”. After entering a valid location number, the record will be saved. If the memory location you selected is not empty, OVERWRITE? will show in the display. Press the STORE button again to confirm the current record and overwrite the old one or press the EXIT button to select another location.
7. To enter another name and number in a different memory location, return to step 1 and repeat the process.


Good Luck.

Programming is done on 7310, 7324 and 7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you want to change the name on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the next key (bottom right arrow) .
The display say Name.
press the Chng soft key.
use the dial pad to enter the name. advance using the arrow soft key to go to the next letter
ex. Bill = 2,2 -> 4,4,4 -> 5,5,5 -> 5,5,5
Press the next key (bottom right arrow) to enter the name.
Press the release key when finished

First, ensure the display is bright enough. If it is not, press successively on the "Brightness key" that is located on the top of the phone above the "Memory key". You have 8 brightness settings. Note that the "Brightness key" has no label.

You are now ready to start programming.

1. Press the "Memory key". It is labelled "Memory" and is located above the "Memory keys" numbered 1 to 10 on the right-hand side of the phone.

2. Press the "Memory key" you want to program. (1 to 10)

3. Enter the number you want to program using the "Dialling keys"
1, 2, 3,
4, 5, 6,
7, 8, 9,
*, 0, #

4. Once the phone number is entered, press the "Memory key" again.

5. Now enter the "Name" for the phone number you just entered. To do this, you press the "Dialling keys" as follows:
For A press the "2" key once,
For B press the "2" key 2 times,
For C press the "2" key 2 times,
For Q press the "7" key 2 times,
For Z press the "9" key 4 times.
Use the same for all letters.

To go to the next letter, press the "Right arrow key".
For a space, press the "Right arrow key".

6. Once the name is entered, press the "Memory key" one last time. You are done.

7. To test it, press the "Memory key" you just programmed.

To edit display name on LCD DKT3020-SD.

Follow this sequence:

Mode
Scroll
Enter passwork - 0000 is default
Hold
Hold (again)
DN ID (This is your phone extension #)

Old name should now be displayed. Hit page button to delete letters, scroll button for space.

Use characters for the the associated number key to enter desired name. For example if you want an "F" you would hit the 3 button 3 times. After your name is entered, press hold. Pick up and put down receiver.

This should be what your looking for..

From an individual extension with a Display Phone:

1. Press [ Feature ] [ 0 ] [ 0 ]
2. Press [ Left Intercom ] one time. The display reads: Enter Name (If a name was previously assigned to this extension, it displays instead.)
3. Enter the two-digit code for each character you want to enter. (See Valid Entries below)
   For example, to enter the name Andy, press [ 2 ] [ 1 ] [ 6 ] [ 2 ] [ 3 ] [ 1 ] [ 9 ] [ 3 ] . The display reads: 12 ANDY
4. If you make a mistake, you can press [ Mic ] to clear the display. Repeat Step 3 to enter the correct name.
5. Press [ Feature ] [ 0 ] [ 0 ] to exit programming mode.

Valid Entires:
Letters A-Z, numbers 0-9, and blank spaces.

Character and Digit Codes:
Letters: Numbers:
A=21 N=62 0=00
B=22 O=63 1=10
C=23 P=71 2=20
D=31 Q=72 3=30
E=32 R=73 4=40
F=33 S=74 5=50
G=41 T=81 6=60
H=42 U=82 7=70
I=43 V=83 8=80
J=51 W=91 9=90
K=52 X=92 BLANK = 11
L=53 Y=93
M=61 Z=94

To Log Into System Programming:
Press FEATURE * * 2 6 6 3 4 4
Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Using the navigation keys, as displayed below, follow the next simple steps:
Press: NEXT Display will read: "B. General Admin"
Press: SHOW Display will read: "1. Sys speed dial"
Press: NEXT Display will read: "2. Names"
Press: SHOW Display will read: "1. Sys speed dial"
Press: NEXT Display will read: "2. Names"
Press the SHOW Display will read: "Set names"
Press: SHOW Display will read: "Show set:__"
Enter the extension number of which you wish to change the name Display will read: "<##:name>"
Press the CHANGE softkey
Using the dial pad spell out the name Ex: If you need the letter K press the 5 key twice and then press # to confirm the letter. Continue until the entire first name is spelled. (note: you are limited to 7 characters)
Press: NEXT (if you fail to do this step, the name will not be saved!!!)
Press the RLS key

Hope this helps!

This is how I did it:
1. Press the 'Program' button 2. Then dial ** (star, star) 3. Enter the password (usually 1234) 4. Press 'Next' until you get to 'Ext Name' 5. Press 'Enter' 6. You will need to know the Extension Number of you phone, when you find out enter it (eg: 104 or whatever yours is) 7. Press 'Clear' to get rid of the old name then start entering the new name via the number keys. Note: If you keep cycling through the letter on each number you can get to lowercase or uppercase letters. 8. Press 'Enter' then you are all done... pick and hang up the handset.