Question about HP Color LaserJet 3500 Printer

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HP Color Laserjet 3500 Problem

I have an hp color laserjet 3500, a little over two years old. Today it decided to shift all the colors in a picture when it prints. I proofed the images earlier this week and ran several copies. Everything I print today is significantly darker with way too much red in it. I tested it by printing different files from different programs. So I know it's not just a problem with one specific image. The printer reports no errors. The cartridges still have ink. I have rebooted it and tried running the self-cleaning, calibration and troubleshooting diagnostics. All of the properties are set to auto in my control panel. Any ideas why it is suddenly shifting the color on everything I print? What else can I try?

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  • 2 more comments 
  • Anonymous Nov 28, 2007

    I have faded prints and print is in shades of red

    not sure what to do

  • bjvsk Dec 11, 2007

    Seems to be that I'm facing the same problem...

  • beltboy Dec 12, 2007

    I have the same issue with the HP color laserjet 3500, after I forced to close the front door now I have blank print out. I replaced the Transfer Kit to no avail. Any help out there?

  • Anonymous Jul 23, 2008

    I have a similar problem. All of the colors seem to be correct on graphics, but blue type comes out purple. The magenta cartridge is still at 10%, so that shouldn't be a factor. I have run all of the diagnostics, cleaning and calibrating functions and everything shows to be working correctly, but blue type is purple. I've printed the same documents using other printers, and they come out correct. Any suggestions?



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Occasionaly these printers fall out of specs so that is why HP made it possible for the user to calibrate the printer:
Calibrating the printer
Calibration is a printer function that optimizes print quality. If you experience any print quality
problems, calibrate the printer:

1 Press MENU to enter the MENUS.
2 Press to highlight CONFIGURE DEVICE.
3 Press to select CONFIGURE DEVICE.
4 Press to highlight PRINT QUALITY.
5 Press to select PRINT QUALITY.
6 Press to highlight CALIBRATE NOW.
7 Press to select CALIBRATE NOW.

If that doesn't help and want to adjust the colors themsevles,this is how you do it:

To adjust color density
Press to enter the MENUS.
2 Press to highlight CONFIGURE DEVICE MENU.
3 Press to select CONFIGURE DEVICE MENU.
4 Press to highlight PRINT QUALITY.
5 Press to select PRINT QUALITY.
6 Press or to highlight ADJUST COLOR.
7 Press or to highlight the desired color.
8 Press or to highlight the correct density setting.
9 Press to select the density setting.
10 Press to set the density for the next color.
11 After setting the density for each color, press MENU.

Hope this helps

Posted on Mar 27, 2008

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If you are sure the diagnostics show the colours correctly, one thing I would look at is to see if it had a colour profile set up for it.Don't know whether this printer normally has, if it has not I would suggest reinstalling the driver. To check - Start/Printers & Faxes/ Rt click on printer then properties, look under Colour management tab. Pete

Posted on May 29, 2006

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I ended up trading the ITB with another one and it corrected the blurry colors immediately. It seemed to be the problem from the get go. I even followed all the suggestions in this thread and then substituted bad for good and it worked! NEW ITB!!

Posted on Dec 15, 2008

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Posted on Jan 02, 2017


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SOURCE: HP Color Laserjet 2600n Color Alignment

I own a HP 2600n and I had the same problem the way I fixed it was hold both arrow buttons in the turned off the power for 10 seconds while holding the buttons in then turned it back on then released after 3seconds the reset my defaults this cured my problems

Posted on Nov 12, 2009


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SOURCE: hp color laserjet 1600 copies have a blurred image

This sounds like a registration problem.

Use the menu (on the printer) to print antest page AND a configuration/information page.

Look (critically) at the alignment of the seperate coloure Yellow Magenta Cyan. You will probably find that these are out of aligmnent across the page.

The cause of this, is that the printer can't perform a calibration properly (printer probably takes a long time when calibrating too) and is usually down to failure of one of the sensors on the transfer belt.

Sometimes you can clean these and solve the problem, but often is a failure of the component itself. Thes are NOT available as a spare part, and the repair to correct this would need a replacement transfer belt.

Transfer belt replacement in this printer is quite an involved task, though it is within the capabilities of someone with reasonable mechanical aptitude.

Posted on Apr 05, 2010


  • 217 Answers

SOURCE: Cannot print in black because color cartidge is out of ink

There is a 'low toner' override in the menu system, but if this has NOT been set already, a 'flag' will be set on the chip on the cartridges that are low/empty.

The printer needs to 'see' cartridges that are usable, i.e. NOT empty, in order to function.

It is possible to replace just the chips on the colour cartridges, but then any colour printing quality could be compromised of course, as the colours will be low/empty. You would then be able to use the printer as if it were a mono laser, just changing the black cartridge when needed

Posted on Apr 29, 2010

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If you could possibly manage to access the machine status menu and have it print to check the drum's life, fuser life, developer, etc.. pls refer. Kindly replace the toner cartridge accordingly use the menu settings when replacing any color if needed. Please print solid image or block in each color Cyan, Magenta, Yellow and Balck. Well see if what color causing the problem. Please let me know the print result it may be; washed out or too light, too bright or black, double image, or not clean. Don't hesistate to contact me again about the result.

Best regards,
Rosener Guyano

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Check your settings under the properties menu. and in the software your using.

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