Question about Sony Cyber-Shot DSC-P32 Digital Camera

Camera dropped, lens won't retract or expand

My son dropped the camera smack dab on the lens while it was on in camera mode. The lens was crooked and you could hear the gears turning when you tried to shut the camera on or off. Is this fixable by me or does it have to be sent off? I've had estimates from $50 to $150, at the $150 price I should probably buy a new cam. Any help from anyone? Thanks

Posted by Mark Williams on May 24, 2006

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nerds12343 Feb 24, 2008

i droped my camera when it was open right on the lens now it wont expand or close
Anonymous Mar 06, 2008

Camera was dropped on lens and now it wont retract. can this be easily fixed?
hunnybear Mar 25, 2008

My camera was dropped while in camera mode, the lens will not retract, but I can hear it clicking when I try to take a picture. I can look at other pictures on camera.
vickiepickie Apr 21, 2008

my camera wont turn on it always tells me that there is a lens errer 1500326 i dont understand. HELP ME!*!*!*!*!*
ANANIS Apr 29, 2008

MY ZOOM LENS WAS STUCK AND I TRY TO PUT IT STRAIGHT BUT WHILE I WAS DOING THAT I DROP IT IN THE FLOOR NOW IS STUCK ALL THE WAY INSIDE THE CAMERA AND DONT CAME OUT . DOES IT HAVE A CHANCE TO BE FIX IF I SEND IT TO A TECHNICIAN OR THAT'S IT FOR THE CAMERA ?
BrittyLynn May 09, 2008

I was taking pictures and I my camera hit a wall. There are no chips, dents, cracks or anything, but now the lens will not retract. How do I fix this?
Anonymous Jul 23, 2008

i dropped my samsung S7360 - not on the lense - and now it won't focus. any help?
bbyugar Aug 22, 2008

I was playing with some friends, and my camera, like smark's, fell on its lens, and now it th lens keep on going on and on, and it wont let me take a picture.
DL Zeta Aug 23, 2008

My Dad dropped his Panasonic Lumix with the zoom extended, now it won't extend. It's all the way back up inside the camera, and there's nothing to get ahold of to gently guide it back in the place. I've wiggled it a bit but it seems jammed pretty good. Is this a job for the technicians? He's already got a new one and this is mine if I can get it fixed. I'd welcome any suggestions.

Thanks
DL

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Re: Camera dropped, lens won't retract or expand

You sound as if you don't want to waste money on this camera. You could try to gently pull the lens straight. If it's leaning to the right then pull the lens to the left. Don't use brute force but it's possible to realign the lens this way. If it works you'll hear a click and the lens will look straight. Switch on and see if it retracts. I'd only use this as a last resort because you can cause additional damage if it's overdone. But believe me I've seen it done and I've done it myself with about a 40% win rate. bmw

Posted on May 26, 2006

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farmmama Dec 03, 2010

This worked great! THought I was going to have to buy a new one. Just used two thoumbs and pushed a little and I heard the "pop"! The sound kinda scared me at first, but it was back in place. Thanks so much for the help!

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Re: Camera dropped, lens won't retract or expand

Thank you for the advise. I was ready to take camera to camera shop. Used two thumbs and the lens went back, after a click. I now don't have to tell my girlfriend. It is her camera.

Posted on Apr 04, 2013

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Re: Camera dropped, lens won't retract or expand

I tried poping the lens out it worked but when u power on its say turn off and power back and the lens doesnt retract

Posted on Apr 07, 2010

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Re: Camera dropped, lens won't retract or expand

THANKS GUYS SO MUCH FOR THIS....IN MY CASE I TRIED TO MOVE A LITTLE THE LENS WHILE THE CAMERA WAS OFF...BUT WHEN I TURN IT ON THEN I COULD EASILY MOVE THE LENS IN THE RIGHT POSITION. I SAVED SO 50$.

Posted on Sep 05, 2008

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Re: Camera dropped, lens won't retract or expand

Same exact thing happened to my Pentax S5z (great camera). Lens jammed and would not retract, so it powered down with lens out. Here's what I did, and the results:

I powered up, and as it tried to extend/retract the lens, I shoved it closed. Then I tried to power it up again--repeatedy, though, the lens didn't move and it powered right off each time. Eventually the grinding sound stopped. I fully disassembled the unit (easier than I thought, did it in a minivan at 70MPH at the time, using eyeglasses screwdriver) and confirmed I burned out the motor that extends/retracts the lens. There are also some very small plactic nubs and springs that you will probably break off and lose like I did. This does not help either. then tried looking for used S5Z's on the internet... let you know how that works. The Option Z10 is NOT it's equal.

Posted on Sep 05, 2008

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Re: Camera dropped, lens won't retract or expand

Bad Thing I Did that and when i press the on button it wont turn on. should i take it back to the shop?

Posted on Aug 19, 2008

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Re: Camera dropped, lens won't retract or expand

This is the same problem I am having and will try it for myself once I get back my free repair estimate. I had another camera that wouldn't open. The repair was $100+. I tried gently rubbing around the lens gap (with my finger nail) and it opened. I can't believe they were going to charge so much for such a simple fix!

Posted on Jul 23, 2008

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Re: Camera dropped, lens won't retract or expand

Thanks for the advice, this is my story to the T, down to the son dropping the camera. lol. I tried unsuccessfully to gently pull and push lens several times. It finally clicked and works now. Easy fix. Thx for posting so I was more confident it would work than just trying to grit my teeth and hope for the best.

Posted on Nov 06, 2007

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Re: Camera dropped, lens won't retract or expand

THANK YOU GUYS SO MUCH FOR THE INFO! WE WERE ABLE TO FIX OUR CAMERA BY JUST GENTLY POPPING THE LENS BACK INTO PLACE! Saved us $50. Thank you guys for all the help!

Posted on Oct 27, 2007

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Re: Camera dropped, lens won't retract or expand

I took the advice of the above user and popped my lens back in place. My lens was leaning to one side, so I gently pushed it to the other side until I heard a pop. Then, my lens was able to retract and the camera works.

Posted on Oct 22, 2007

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Bill DeLisi

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Re: Camera dropped, lens won't retract or expand

Hi Smarks, This is a common problem, which has happened to me as well. The only thing you can do is have a camera shop fix it. It should not cost more than $50.00 to get the lens back on track, and would be well worth it at that price. Best regards, nightdiver

Posted on May 26, 2006

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SOURCE: lens cover won't open

Here's a fix for a Canon A400 lens cover. See if it's applicable for you:
http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html

Posted on Nov 17, 2007

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SOURCE: Lens cover stuck DSC600

You may have the same problem that i had. It does involve taking the camera apart. Not overly difficult - just fiddly.
Let me know and i'll talk you thro' it

Posted on Aug 27, 2008

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Dana Newcombe

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SOURCE: DSC-W130 Camera Lens extends and retracts

Try cleaning your battery compartment contacts with a Q-Tip "dampened" in rubbing alcohol. The computer is getting a weak signal and is unable to decipher its commands. Also, clean the battery terminals and the charger contacts. I'm certain this will solve your problem. Thanks, Dana

Posted on Oct 04, 2009

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