Hi John
This is a problem with the Encoder sensor hence you need to clean it and make sure there is no Ink on it. The encoder sensor is the sensor which is at the back of the carriage where you can find a plastic strip.
By cleaning it the problem will be solved
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Another senario
If the capping unit is having problem only then this error appears. Check and make sure the capping unit is working well.
(Capping unit is on the right side of the printer where the carraige is parked when it is turned off)
I thank you for the quick response.
I'm assuming you mean the plastic strip that runs the full width of the carriage. It has a couple of ink spots at the parking end of it. What can dissolve the ink without hurting the strip?
Also how does the print case come out so I can check to make sure the sensor is clean?
Hello John
Sorry for the delay.
Well i am looking for the pictures if i can manage to upload for your referance. Shall get back to you once i am up with it.
Take care
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