Question about Canon PowerShot SD300 / IXUS 40 Digital Camera

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Lens I dropped my ixus 40 camera, and now the lens won't close. I turn it on and an error 18 comes up. The lens attempts to close back up when I switch it on but seems to be stuck... Should I send it away to be repaired? If so, can you recommend a repair shop?

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Bill DeLisi

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Hi Meaghan, If it was me (and this did happen to my camera as well) I would take it to a camera shop. For about $50.00 they can put the lens back on track, and clean it as well. This is a great camera, and I would not risk taking it apart myself. If you tell me what city you live in, I can also suggest a close, and reputable camera shop. Best regards, nightdiver

Posted on May 26, 2006

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Tap the lens before and when turning on, it might help it jog loose. Very delicate mechanism, tiny wheels, easy to get it screwed. If you're feeling like an adventure, you can get a tutorial on how to fix it here(i'm not taking the blame if you kill it): http://www.fixya.com/problems-solutions/t102982,p293959/Canon-Digital-Cameras.aspx Good luck

Posted on May 24, 2006

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Hi: Your camera has the lens stuck. I sugest that you dissemble the camera and try to snap the lens gently back into place. ;) Regards

Posted on May 24, 2006

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Camera says lens error and shuts down immediately. Lens won't close.
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, or if repair costs close to the value of the camera, they're worth a try.

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1 Answer

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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1 Answer

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Hey louboyens,
According to the manufacturer error code 18 is a lens error code. What that means is something is obstructing the movement of the lens. I would make sure that your hands or anything else is not preventing the lens from moving correctly when your powering the camera on, and make sure the camera is powered off and not powering on while in your camera bag. Try turning it off and back on and after this the camera still displays the error code you should probably have it looked at by an authorized service technician.

Sincerely,
Allan
Go Ahead. Use Us.

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1 Answer

E 18 problem
The E18 error is fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension.

Here's some things that you can do to try to correct it. They only seem to work for about 50% of lens errors, but they're still worth a try. Good luck! :

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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The following blog outlines some repair options for a lens error:

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1 Answer

Error 18
The "E18" error code indicates an error that involves the lens unit or lens cover. This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area: - Hold the camera so that your fingers do not touch the lens unit when you are shooting. - Make sure the camera is off before you put it back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.

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