Samsung model number rs21dcns. freezer is working fine but fridge is not working, fridge is warm. at the top and seems to be cold at the bottom there is also a problem with the water dispencer, there's no water coming out of it. regards

Sounds like a thermostat if it's bad it doesn't know when to cool before that check
Motor make sure it's working

send the model number off of the fridge,if the freezer is working fine then no air is being blown up to the fridge section,all it does is blow cold air from the freezer to the fridge section so either the door was left open and this is very common with a bottom mount freezer or the evap fan isn't blowing or on some models there's a damper inside the fridge section,the damper door opens and closes to let cold air in,when it reaches temp. the door closes,sometimes the door gets stuck in the closed position or the open position and the fridge freezes or gets warm depending on where the door is.first thing open the freezer door,do you hear the fan blowing,if not you could have a bad evap. fan motor,next look at the ceiling and on the packages,do you see frozen water droplets,if so the door was left open and the air ducts are froze up from the warm air getting in from the door being open and mixing with the cold air freezes up the air ducts,also stick your hand onto the back inside wall of the freezer,if there's like snow or frost on the inside back wall of the freezer you could have a defrost problem,bad defrost thermostat,heater,timer or board depending on the model or last a bad damper,when you open the fridge door there are air ducts usually up top and in the middle you should feel cold air blowing in,this is your problem the air isn't making it into the fridge section.if the door was left open,unplug the fridge,remove the food from the freezer and with a hair dryer heat up the back inside wall of the freezer and blow the hot air into the air vent holes in the back wall to melt out the air ducts,keep heating it up until you don't see any more water dripping,you can see the water dripping through the vent holes.so let me know what you find,send the model number and we can go from there.look up near the ceiling in the fridge section on the right hand wall and you should see a tag with the model and serial numbers,send the full model number so i can see what you have in your machine.

check yor damper door, it's the little door at the top and or bottom of the fridge insid near the top and or at the bottom behind the crisper drawer when working right they open to let cold air in from the freezer and warm air out. top one cold in, bottom one warm air out.they work on a sensor/relay when the freezer fan goes on they open when cold air is needed.

where is the freezer on top,side by side or the bottom.all a fridge does is blow cold air from the freezer to the fridge side that's it,if the fridge is warm there's a problem most likely in the freezer,a plugged drain or when you open the freezer door do you hear the fan blowing,if not you have a bad evap fan motor,also check your warranty it still might be covered.send the model number and i can help you,if you see water under the bottom draws or in the fridge section if the freezer is on top you have a blocked drain in the freezer.let me know what you find and i can help you

There are three reasons for your fridge problem. 1. Malfunction of defrosting. 2.Gas chocked.3.Thermostat setting.
1. The freezer can be set to atemperature between.
Thanks, helpful?
-14°F and 8°F.

if freezer is close to zero, top to bottom, and fridge is warm(ing), then you likely have a defrost problem, you will notice an abundance of snow/frost on back wall of freezer. it could either be your heater, thermistor, defrost safety thermostat, or your defrost control/main cpu, depending on model. if either or both sides are warm at the top, and cold at bottom, then your freezer fan is out. again depending on your model, it may just be the fan, or a combination fan/main cpu board hope this helps

0845 726 7864 samsung know of this problem and are doing free fixes to all of them just phone the number it doesnt matter about the warranty as they have extended them all free to 5 yrs.

There are numerous problems including noisy fan that stops when doors open to no water and all are free to fix.

Hope this helps.

the problem is going to more then likely in the main control board which is on the back of the refrigerator in a little compartment this board is bad about going out if you have power surges or outages