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Posted on Sep 08, 2011

I have a AO Smith GPS 75 200. The power is on, however the temp control does not light up and nothing is working. Is the White Roger thermostat gas valve shot, is there some test I could do to make sure this is the problem? Thank you

1 Answer

A

Anonymous

You have AO Smith tank-type power vent water heater with FVIR flame arrestor.
1) I believe this system has White Rodgers intellivent gas valve, with led indicator lights.
To test if valve is operational:
-NORMAL operating mode displays no lights on gas valve.
-Unplug unit from electrical outlet and plug back in. All lights on gas control should display for 1-5 seconds.
-Press BOTH Hotter and Colder temperature buttons for one second to 'wake up' the control, and release buttons and LED will display temperature.
-Press Hotter or Colder and see if any indicator light shows on gas valve.
This will give baseline if gas valve is functioning.
-Intellivent gas valve requires outlet that is wired 100% correctly. Test outlet with circuit analyzer.
-Water heater must be properly grounded for intellivent to operate.

2) Open following link to identify gas valve and download possible service manual with error codes and testing procedure. Service manual is a large file and will probably not load on dial-up.
http://waterheatertimer.org/How-to-adjust-water-heater-temperature.html#intelli

3) Open following link for AO Smith manuals and service handbooks.
Shows same intellivent service manual, and shows manuals for power vent, but does not specifically list the GPS75 series
http://www.hotwater.com/resources/product-literature/service-handbooks/

4) Take a moment and rate answer:
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AO Smith GPS 75 200 not working

Copy following link for troubleshoot service manuals by type of gas control valve, including instructions for replacing gas control valve:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent
http://www.hotwater.com/lit/training/320988-000.pdf
Perform the required maintenance, and catch unit up to date, and replace gas control,,, might be best to call plumber.
The intellivent gas control valve is removed completely from tank, so tank must be drained.

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Copy following link for Intellivent service manuals and general operation instructions:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

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Unplug immediately.
Is the outlet hot? Is the circuit breaker hot. Have you had a surge event or nearby lightning strike?
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The intellivent is very susceptible to surge and will stop functioning.
http://waterheatertimer.org/pdf/How-to-replace-water-heater-gas-valve.pdf

Copy following link for troubleshoot by type of gas control valve.
Including intellivent service manual.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

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Thank you for providing clear description of product:
Your water heater has intellivent gas control thermostat.
There are always problems with water heaters. It is a huge field.

1) Open following link for AO Smith service manuals.
I do not see service manual specifically for the GP series.
http://www.hotwater.com/resources/product-literature/service-handbooks/

2) Open following link to identify gas valve and download typical service manual:
Some AO smith power vent models have intellivent gas valve, and some have smart valve gas vent. Older models might have knob-type gas valve.
http://waterheatertimer.org/How-to-adjust-water-heater-temperature.html#intelli

3) More resources:
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Open following link for White Rodgers intelli-vent gas valve thermostat:
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2) Also check that 120Volt electrical outlet has power, and check outlet with cheap circuit analyzer from home center.
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