Washer won't drain or spin

Tip this on its side and look from underneath. You should be able to see better what is holding it on there. Every washer is different and everyone makes you swear when working on it.

There are several reasons that a washing machine won't drain or spin. The cause could be something as easy as a clog or something difficult that will need a licensed repairman. Start with the simplest possible cause and work down to the more difficult causes.

INSTRUCTION BELOW
# A washing machine won't spin if the water can't drain. Check hoses for any kinks or clogs that may prevent the water from draining. If a hose has kinks, try to straighten out the kinked hose. If it can't be straighten sufficiently, replace the hose. If hoses are not kinked, check for clogged hoses. This can be done by using the screwdrivers to remove the hoses and looking for clogs or running a water hose through the clogged hose to remove the clog. Use the rags and bucket to clean up the water that comes out of the hoses when they are disconnected. Once the clog is cleared, put the drain hose back into place. The washer should drain and spin now if a clogged or kinked hose was the problem.
# 2 If the washer still won't drain or spin, check to see if the lid is not closing all the way or if the lid switch is not clicking into place. Close the lid and make sure that it closes all the way down. When the lid closes, the lid switch should click. If there is no clicking sound, then the switch may need to be replaced. Follow manufacturer's directions for replacing the switch. If the lid does not close all the way, visually check for signs that the lid is bent. If bent, try to bend it back into place.
# 3 Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.
# 4 Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.
# 5 If all of the above steps fail to produce a washing machine that drains or spins, then it is time to call a professional repairman. Use the screwdrivers and wrenches to replace the panel on the washer and push it back against the wall

Regards.

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Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

E20 means clogged drain pump, slow drain . What you need to do is to remove the screws on the back that holds down the top panel and slide it back to remove then the 5 screws on the Ctr panel and pull that off and then remove the spring around the door seal on the front panel and remove the 4 screws on the bottom of the front panel and then the 2 screws for the Door catch on the front and then the 3 or 4 screws on the top part of the front panel to removed the front panel then underneath you will see a black rubber flexible hose coming off the tub loosen the ring clamp at the top of the hose with a Phillip screwdriver and reach in the hose and grab the filter on clean it out and reinstall and put everything back together and you should be all set

I found MayTag has a full report on this washer. https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8169153c018494398525729c0057a4d2/$FILE/Samsung_Frontier_Washer.pdf

The part number is DC97-10417A and can be ordered at samsungparts.com

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DC97-10417A.aspx

Your drain line is more than likely plugged with a sock or something of that nature.

Look at my issue on "eco smart won't drain, smells hot". You could have same issue and your motor just hasn't burned up yet.

Drained the water from the tub into a bucket. Since the water flowed through the disharge tub I knew there were no obstructions in the line. I then took took the discharge pump out and took it apart. Turned out to be a bobby pin in the motor that was jamming the impeller.

Put it all back together and it works just fine. Took me about 2 1/2 hours total to diagnose and repair.

look at the bottom of the control panel on the end caps and back out the two screws then pull the control panel slightly forward and tilt it back then you should see gray wires either going in the body of the washer or to a switch on the left side un plug the harness and put a jumper wire across the connector going to the control panel then try spin

Sears has posted a recall on front load maytag. Give them your model number to check!