Question about Whirlpool RF368LXKS Electric Kitchen Range

5 Answers

Whirlpool range door locked

While my wife was auto cleaning our whirlpool range oven [model RF387LXG],the display began showing a -F5- message and starting beeping.Now the owen door is locked and the display message -F5- is constantly on.I tried holding the cancel button down and turning circuit breaker to range on and off with no results.What has happened and is there something I can do to fix my range without calling a repairman? I thank everyone in advance for any help they can give me.Needless to say the warranty has expired.

Posted by Rick Spanjer on

  • 12 more comments 
  • Rick Spanjer May 21, 2006

    dovi,thanks for your speedy reply to my question.Now that I know whats wrong,any ideas on how I can get the door latch out,the door is still locked and I can't figure out how to get to the latch without opening the door.Is there a way to disengage the lock without phyically doing it,or is there a way to get at the latch with the door being locked?I can't find a diagram or picture of my range to help me with the removal of the latch.Thanks again for your help in this matter.
    megavolt

  • AmyBK Nov 05, 2007

    I have a similar problem. I finished cleaning and the door lock opened, but now the display flashes the word "locK" and I can't get my oven to turn on. I tried to move the switch around to see if that would help, but it didn't. Any other suggestions?

  • barancolis Mar 09, 2008

    help me.
    my stove is blinking the lock button.i tried everything and nothing works.the oven door is open.the light turns on.but the stove will not turn on.i need my oven.i tried the clear button.tried pushing in the latch.help me please.

  • cincyi Mar 21, 2008

    ge electric self clean range, will not release, is there an emeregency release on these old ovens.

  • Anonymous Jun 15, 2008

    Oven door is locked....no display that it is locked but I cannot get it open. I tried to run the self-clean, which worked like a charm but after the oven cooled off I still could not get the door open.

  • weetum Jul 17, 2008

    just bought a used range. the f5 message appeared and an alarm came on. now says locked but the door isn't locked, the oven just doesn't work. the lady we bought it from said it worked.

  • Anonymous Oct 08, 2008

    I tried to self clean my GE oven and now the door is locked and will not open. Help!

  • potentialnu Nov 26, 2008

    Help my Turkey



    E1 and F5 error



    please help me get the door unlocked.



    What we have tried.



    Secured Breaker

    Allowed oven to cool

  • rioss Mar 09, 2009

    We had a series of blackouts recently. After the electricity came back on, the over door to our range was locked. I can't figure out how to open it.

  • erinrose60 Apr 26, 2009

    I have a whirlpool double oven.  I did "self clean" on the top oven and now it won't open - no error codes, just a stuck shut door.  Can you help?

  • Anonymous May 18, 2009

    thank u guys 4 the solution

  • cincyi May 11, 2010

    My older GE range top doesn't seem to come up. I'll try going from rear or sides. Just seems odd that these ovens don't have a manuel release after it's cooled down.

  • linda moore Jan 26, 2012

    Same prob with my cook top whirlpool it cleaned and now is stuck on lock help

  • mrszluke747
    mrszluke747 Mar 27, 2013

    The 'lock' sign was lit on the panel, although I could open the oven and the oven light worked. Yet, I was unable to start the oven. Today, I called Whirlpool factory @ 1-800-253-1301. In less than a minute, the operator was able to give me instructions to 'unlock' the controls. Here is what worked for me. I held the 'START BUTTON' down for 5 secdonds AFTER I heard the first 3 beeps. The contols then unlocked. Amazing!! thank you, Whirlpool!!

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5 Answers

Anonymous

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I have had a similar problem(locked after self clean and NO display.) After much research we found the solution through telephonic advice from a master appliance repairman. Mind you that I did NOT get any help from the Whirlpool Customer Service number. Customer Service said it was probably VERY costly to repair and probably a blown circuit board. We were convinced our 2.5 yr old oven was about to cost more to repair than it was potentially worth. Then our telephonic advice from a friend, the master appliance repairman came to our rescue. It was explained to us that whenever an oven in most ANY brand locks and remains locked, it is usually due to a blown out thermal overload protector. This is the thermostatic fuse that will burn out during a self clean cycle and it's designed to help protect your oven from overheating. It is a VERY quick fix but does require a replacement part. But rest assured if I can do this fix, you too can. I am a 46 yr old female nurse without ANY electronics experience and was coached through this by my brother. Here's what to do. Move your oven away from the wall and remove the back panel (simple screws holding it in place.) Unplug your range for safety reasons. If yours is gas (and mine is) be mindful of the gas feed (mine had plenty of slack and presented no problem but worthy of mentioning.) You are looking for a part that's sort of in the 10 oclock position, it's round about the size of a quarter and held in by 2 screws. There are two wires coming into it. My part has the actual part number written on it and was the very part number I was advised to find based off the model number. You can call any appliance parts house (mine is Fox Appliance Parts in Atlanta) and give them your model number of your oven. Ask them for the part number for a "thermal fuse." They will provide the number, ship it to you or if you're local, you can pick it up. It should be around $30. Here's the cool part...you can diagnose this FIRST to see if it will fix your problem by doing this one simple thing. Remove your actual fuse by unscrewing the two screws and then slide off the two wires attached (it will slip out.) Now take the two wires still on the back of your oven and patch the two contacts together. Now plug in your oven....relax...you are merely bypassing the fuse and it will not explode or anything crazy! If the thermal fuse is your problem, your oven display will now magically reappear and the door will unlock! Now you know definitively that this is indeed your problem. Replace the part and you're back in business. You MUST replace the part though as I've been explained that it is a key safety fuse to help prevent overheating, $30 fix, even a GIRL can do it, and it takes about 10 minutes. Try it....You most likely do NOT need a new oven and do NOT need a repairman. And I was ready to replace my 2.5 yr old oven! Totally not necessary and this is something you can do!

Posted on Feb 11, 2009

  • 2 more comments 
  • franklinp
    franklinp Jan 24, 2013

    just as Mercedes4 mentions above. I did have one small metal panel to remove and one larger panel to remove. I have a whirlpool Gold accubake system. "JusT" behind the metal plage is a small quarter size Fuse with to power leads. unplug lease. remove fuse. electrical tap the leads together. plug in..the door unlocks and LEDs come back on. Unplug and go get you another Thermal Fuse. Well done Mercedes.

  • franklinp
    franklinp Jan 24, 2013

    just as Mercedes4 mentions above. I did have one small metal panel to remove and one larger panel to remove. I have a whirlpool Gold accubake system. "JusT" behind the metal plage is a small quarter size Fuse with to power leads. unplug lease. remove fuse. electrical tap the leads together. plug in..the door unlocks and LEDs come back on. Unplug and go get you another Thermal Fuse. Well done Mercedes.

  • franklinp
    franklinp Jan 24, 2013

    metal plate..................unplug leads

  • Lorraine Dimech
    Lorraine Dimech Feb 17, 2015

    Thanks you rock - it works !!!

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Anonymous

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Suggestion for an easier solution:

Or... you can lift the top of the stove up (the way you would do if you were cleaning the underneath of the burners. Once the top is lifted you have a birds eye view of the hook that locks the door. Slide your finger in and manually push the lock open. Works like a charm & the key is WD40.

Posted on Nov 12, 2007

  • ndmommabear Nov 25, 2010

    My parent's oven door locked as they were cooking THanksgiving dinner, luckily it was after the turkey had been taken out. We waited until we were done cooking the side dishes on the stovetop and followed the advice for unlocking it by lifting the top of the range up and sliding the latch over. Worked like a charm!!

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marvin miller

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After my wife ran the clean cycle, our Whirlpool estate gas range had the F5 E1 error code and the door was locked. I went to my local appliance store (Judd and
Black in Everett Washington) and gave them the model, seriel number and error code. That code is for a faulty door latch motor or sensor. Both of which are on the same assembly, purchased as one unit for $58.00 (2012) They gave me the code list and oven schematic with the latch location, but you have to ask for them. Otherwise they will just assume you know and toss the print out. Here's what I JUST finished doing not more than 5 minutes ago, Saturday, May 19th. and what you need to do. I slowly pulled my stove away from the wall, checking behind to make sure where the gas line is, and how much slack it has. Unplug the power to the stove, LEAVE THE GAS ATTATCHED. Remove the large sheet metal panel, four screws up each side, two on the lower edge about six inches from each side. Then take the smaller, upper sheet metal panel off that was concealed by the larger one, two screws. The latch motor assembly is located on the upper left, and has 6 wires and a metal rod. The rod is what's holding your door closed. Lift it away from the assembly and either push or pull on it to unlock your door. Now, take the new assembly, and one wire at a time, move the wires from the old assembly to the new one, and left it hang. Remove two screws holding the old assembly then install the new assembly with the two screws. Plug in the stove to verify the problem is solved (unplug the stove if you need to for reinstalling the panels.) Reinstall the inner, then outer sheet metal panels. Slide the stove close enough to plug it in, and then slide it back in place.

The whole process took about ten minutes.

Posted on May 19, 2012

  • marvin miller May 19, 2012

    After my wife ran the clean cycle, our Whirlpool estate gas range had the F5 E1 error code and the door was locked. I went to my local appliance store (Judd and
    Black in Everett Washington) and gave them the model, seriel number and error code. That code is for a faulty door latch motor or sensor. Both of which are on the same assembly, purchased as one unit for $58.00 (2012) They gave me the code list and oven schematic with the latch location, but you have to ask for them. Otherwise they will just assume you know and toss the print out. Here's what I JUST finished doing not more than 5 minutes ago, Saturday, May 19th. and what you need to do. I slowly pulled my stove away from the wall, checking behind to make sure where the gas line is, and how much slack it has. Unplug the power to the stove, LEAVE THE GAS ATTATCHED. Remove the large sheet metal panel, four screws up each side, two on the lower edge about six inches from each side. Then take the smaller, upper sheet metal panel off that was concealed by the larger one, two screws. The latch motor assembly is located on the upper left, and has 6 wires and a metal rod. The rod is what's holding your door closed. Lift it away from the assembly and either push or pull on it to unlock your door. Now, take the new assembly, and one wire at a time, move the wires from the old assembly to the new one, and left it hang. Remove two screws holding the old assembly then install the new assembly with the two screws. Plug in the stove to verify the problem is solved (unplug the stove if you need to for reinstalling the panels.) Reinstall the inner, then outer sheet metal panels. Slide the stove close enough to plug it in, and then slide it back in place.

    The whole process took about ten minutes.

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Anonymous

The problem is you can't get the side panels off unless you can open the door to remove the top!! You can diconnect the power and remove the panel at the rear of the stove, you will find the small gear motor that closes the latch. Rotate the gear motor to realease the door look and your in! Jeff

Posted on Apr 16, 2007

Dov Dror

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F5 says you have a problem with door's latch switch. Could be that the switch become wet during the cleaning process or it just become defective. You can check the switch easly by ohm-meater. In case it become wet, you just need to dry it, and in case it become defective, you should replace it. Be awrae you should disconnect oven's power cable before starting your tests !!!! Good luck!!!

Posted on May 21, 2006

  • Dov Dror May 21, 2006

    Only way to open the door will be by removing the side panels, then you will have an access to door's hinges. If you don't see any broken or removal part, just spray it with WD-40 (It cleans, protects, penetrates, lubricates and displaces moisture) or any eqvivalent spray that make the same job, wait for few minets and try to open the door.
    Good luck !!

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Anonymous

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SOURCE: locked oven door

The Coat hanger is a great idea and it works. My oven was doing the same thing and I a female fixed it with the coat hanger. Thank you Thank you

Posted on Nov 04, 2006

blueextc3221

blueextc3221

  • 15935 Answers

SOURCE: My wife was beginning an auto cleaning of our

The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.$%#$^YRGD

Posted on Oct 01, 2010

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2 Answers

I have a electric whirlpool self cleaning oven, after the cleaning process the door is still locked. It's beeping and error message E1 F5


Assuming the door is still locked after cooling, then either the door switch is bad or the wiring from the control panel to the door switch has a problem. First disconnect the power from the oven. Then check the wiring and connectors (from the control to the switch and back). If those are fine, you need to replace the door switch. After replacing the switch or fixing any bad wiring/connections, reconnect the oven to power. Press and hold any key on the panel for at least one minute to clear the error. You should see F2 on the LCD panel. Press Cancel to clear the error then check to see if any new error (or the old one) message occurs. (Usually a new error message will come up within a minute.)

Which model Whirlpool oven do you have? If you add a comment with the model number, I may be able to provide a parts list and diagram of the unit.

I hope this helps.

Cindy Wells

Nov 22, 2011 | Whirlpool Kitchen Ranges

1 Answer

I'm getting an E1 f5 error code and my oven won't light


Hello,
The F5-E1 error code means that their is a problem with the switch on the self clean door latch...it (the switch) is telling the control board that the door is locked even though it may be open so it will not let the oven come on
GENE

Nov 14, 2011 | Whirlpool SF325 Gas Kitchen Range

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My wife was beginning an auto cleaning of our whirlpool range oven [model RF387LXG]. When changing the automatic cleaning time from the 3 hr 30 minute default time to 2 hr 30 minutes, the display began...


The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.$%#$^YRGD

Dec 24, 2009 | Whirlpool RF368LXKS Electric Kitchen Range

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Error code


The E1- F5 error is a door lock error.

The control (TIMER) has likely failed in this instance - BUT...

Sometimes when you disconnect power to a range and reconnect it the electronic range control gets confused.
You should disconnect power again for 15 seconds and reconnect and see if that helps.

If it doesn't cure the E1- F5 error hold the bake button in until E0- F2 appears in the display.
This is the error for a stuck button on the keypad and is the way to clear the memory of the electronic range control.

Sometimes these work, but if the control has failed it won't make any difference.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.T$%^%ETG

Dec 15, 2009 | Whirlpool 30" Self-Cleaning Freestanding...

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Whirlpool Gold electric range.


Hello delmonico
Welcome to Fixya,

You said, when turning on the self clean option, after 1 minute, I get E 1 F5 on the display panel. What do I do?

Try this .
Turning off the power to the range at the breaker for 5 minutes and see if this will reset the system.

Display shows messages


Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL or CANCEL/
OFF to clear the display. See “Control Display” in the
“Electronic Oven Controls” section. If it reappears, call for
service.

Let me know how it goes.

Thank You,Huuum
Please remember to enter a rating!



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F5E1 error


Whirlpool-KitchenAid-Roper Appliances: Oven Fault Codes:
>>Exception Note:<<
Chart below does not apply to Whirlpool Models using the "Y" line in the products model numbers. Applies to models using 4 digit displays only.

F0-E0 Analog to Digital failure
Disconnect panel for 30 seconds
Should the above error re-appear, replacement of the control is required.
F1-E1 Defective ERC Replace ERC
F2-E0 Shorted Keypad Replace Keypad
F3-E0 Sensor or Sensor Fuse Open Replace Sensor or Fuse
F3-E1 Shorted wire or Sensor locate short and correct it or replace Sensor
F3-E2 Oven over heat Replace Sensor
F3-E3 Cleaning Temp over heat Replace Sensor
F5-E0 Door Error Check Door
F5-E1 Door Latch Check Latch
F5-E2 Door Switch Check Switch

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When I had a similar problem, the door wouldn't unlock even after unplugging, waiting 30 minutes, and plugging the oven back in. I finally had to manually unlock the oven by turning the lock latch motor myself.

Here's a good page that describes what the lock latch motor looks like and where it's located. Of course, there is 220V current running around inside there, so please unplug before removing the back access cover and put it back on before plugging the oven back in.

My symptoms:
  • Oven failed to complete auto-clean cycle.
  • Oven started beeping; control panel showed FSE 1
  • About a minute after plugging in, oven started beeping and displaying FSE 1 again
Once I unlocked the door manually and plugged back in, the oven started behaving normally.

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cant nfind euf5 code can find eo f5 its a door loc code saing the door and latch switches do not agree try pushing stop/cancel and try again also does the oven light go off and on when you open and close the door

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My experience (Kenmore Ultra-bake Model 665-72002102) was that E1 F5 meant an error with the oven lock switch. In our case, the latch was partly stuck from food or other debris. Just moving the latch back and forth loosened the scale that was making it stick, and it worked again.

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