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Question about KitchenAid KSM5PS Heavy Duty Stand Mixer

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Motor runs, but beater doesn't turn

My KitchenAid is 15 years old and I am about 300 miles from a repair shop. Is there any way to find a schematic so I can attempt to repair my mixer? The motor runs strong, but it no longer turns any attachment. I am guessing a gear has finally worn out, but I cannot figure out how to open the casing or how to find the challenged piece. Is there a way to get a schematic to see if this is fixable before I buy another?

Posted by Debi Rubera on

  • 7 more comments 
  • Debi Rubera May 21, 2006

    Thank you so much! It has been such a work horse I could not believe it could not be fixed.

  • Pyski Dec 03, 2007

    We have the same problem. It is a wonderful machine, but I have to wonder if we should fix it or just look for a reasonably priced used one, or just go with another brand completely because the price is prohibitive right now.

  • gwick Dec 08, 2007

    The beater turns ok until It hits the batter then it goes real slow.. then stops. Could this be the motor or gears? Thank you in advance..

  • townsendl Dec 28, 2007

    Our 15 year old Kitchen Aid mixer has stop working correctly. THere is no speeds, I just move the speed selector back and forth until it hits a spot and will turn on, and it only goes Fast. Help , what do I need to do to get into it and figure out what needs to be repaced? Thanks

  • Anonymous Feb 19, 2008

    I have the same problem, but my mixer is not old. It is only 3 years old it is KP26mixmr. I don't know what parts to order to fix it.

  • igoofed Mar 08, 2008

    the cover to the grinder attachment fell in the batter and now the beater does not turn. The mixer runs, but does not beat.

  • Anonymous Apr 13, 2008

    motor runs but the beater unit doesn't turn.

  • Juanchi May 21, 2008

    Hi,

    I have a similar problem whereas the mixer will stop at a particular point in the orbit (280 - 290 degrees / 0 degree being the front) under any kind of load (i.e.: not empty). A nudge will make it start again and it will go around just to stop at the same point in the orbit. Any suggestions? I wouldn't mind fixing myself but not sure where I can get a repair manual and parts.

    Cheers,

    Juan


  • judyws Feb 16, 2009

    My Kitchenaid Mixer KSM90 seems to be worn out. The motor runs but the beater doesn't turn. We are a long way from a repair center and there doesn't seem to be anyone in our area that does small appliance repairs. I suspect a gear is worn out but don't know what to do. Thank you.

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3 Answers

Anonymous

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Ok, do you want to know how to disassemble? i just inherited a kitchenaid mixer from my brother and it had the exact symptoms. First, using a hammer and pin punch, drive out the pin that holds the beater mechanism. Pull off the mechanism and remove the chrome ring that is above it. You will see about 6 screws under there, remove them. Next remove the 2 screws at the opposite end of the bottom of the motor housing. Now carefully and evenly separate the motor housing. The motor will come off completely. Lay the motor aside being careful not to pull the wires too much. you might want to support it with a box or something to rest it on. Ok now you will see a bunch of grease on the gears. Put the grease in a paper cup as you will need it again. Wipe off the gear assembly and examine the teeth on the gear. chances are there is a spot where there is no teeth at all. Replace that part, put the grease bak on the gears and reassemble in the reverse order. I did mine in no time, just pay attention to what you are doing. The chrome ring is a little tricky to get it back on but it will stay if you keep trying. You might have to roll it against a hard surface to bend it inwards to make it fit tighter. Good luck and let me know if this helped you out!

Posted on Aug 03, 2007

Anonymous

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The mending shed has the KitchenAid_Service_Manual.pdf available and sells parts. http://mendingshed.stores.yahoo.net/kitaidparts.html This allowed me to replace the pin that had fallen out of the gear. Mixer was making a clicking sound and then when the motor ran the beater did not turn.

Posted on Oct 02, 2006

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  • 3,130 Answers

Yes Debi that is an oldie but a goodie!!! Your problem MOST likely is the gear assy mechanism. The part # is 949544 and cost about 38 or so bucks.. Now you can go to http://www.repirclinic.com to order parts or call them for assistance as they are really helpfull and you may also get to speak to someone who can tell ya how to take it apart. If not then leave an email on the site for the tech.. The # is 800-269-2609 Good Luck

Posted on May 20, 2006

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3 Related Answers

Anonymous

  • 2 Answers

SOURCE: Beater does not turn

It sounds like the nylon gear is stripped out. It is a rather easy to replace and also inexpensive. A gentlemen posted a step by step site to replace the gear. The link is http://www.neilcrockett.com/mixer.htm
Good Luck

Posted on Dec 07, 2008

Anonymous

  • 135 Answers

SOURCE: KitchenAid KSM5PSGR Stand Mixer - attachments not turning

Hi Gail. Kitchenaid no longer has a Parts List for your model. This means that they consider it obsolete. Do an Internet search for parts. You may get lucky. Good luck!

If this solution has assisted you, please rate it. ricardok45

Posted on Apr 04, 2009

Anonymous

  • 1 Answer

SOURCE: How do I Open Up a KitchenAid RRK150 Mixer?

you have to take the pin out from right above where you put the beaters on, and then you can tap the circle part off, and get into the inside...

Posted on Aug 10, 2009

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http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%208212010.pdf

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Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln
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If this solution has assisted you, please rate it. ricardok45
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