Apple iPod nano Logo
Posted on Sep 13, 2008
Answered by a Fixya Expert

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IPod nano (2nd generation) 4GB

Today when i press the play button it hang & screen is same on that play position, the light of the screen still glowing no sound no functionlaty is working whn i pressed the buttons... wht to do.. plz let me out from this....

1 Answer

Jerry Greenberg

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  • Posted on Sep 13, 2008
Jerry Greenberg
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Generic answer for most devices of this type:
Check in the instruction book if there is a way to do a full re-set. If this is not the solution, remove the battery for a few minutes and then re-install it.

I know that there are some issues with this type of product. You may have to send the iPod back for service. If the unit is out of warranty, it may not be worth to service it.

Jerry G.

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Got a new ipod nano 5th generation today. I plugged into the computer USB to charge it and it says loading briefly.....then goes to an all white screen and won't do anything else. Is this normal? Is it...

Hi! Welcome to Fixya

Looks like the software just hanged-up on you. Try to reset the Ipod by following the procedures below.

1st option:
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.

2nd option (Disk Mode):
Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons until the Apple logo appears
Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).
Note: Do not disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.

Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

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To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)ipodg1-2.gif ipodg3.gif
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.


To reset an iPod with a Click Wheel, including: ipodnano3.jpg ipodclassic.jpg icon_ipod_5g.gif ipodnano2.jpg ipodnano.jpg ipodphoto.gif ipodg4.gif ipodmini.gif
  • iPod nano (3rd generation)
  • iPod classic
  • iPod (5th generation)
  • iPod nano (2nd generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (2nd generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
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To reset an iPod with a Click Wheel, including: ipodnano3.jpg ipodclassic.jpg icon_ipod_5g.gif ipodnano2.jpg ipodnano.jpg ipodphoto.gif ipodg4.gif ipodmini.gif
  • iPod nano (3rd generation)
  • iPod classic
  • iPod (5th generation)
  • iPod nano (2nd generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (2nd generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
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To reset an iPod with a Click Wheel, including: ipodnano3.jpg ipodclassic.jpg icon_ipod_5g.gif ipodnano2.jpg ipodnano.jpg ipodphoto.gif ipodg4.gif ipodmini.gif
  • iPod nano (3rd generation)
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  • iPod nano (2nd generation)
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  • iPod with color display (iPod photo)
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  • iPod mini
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  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
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My ipod was hang!

ya just hold the menu and center button till an apple image appears on screen!
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