HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam
ISSUE:
How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam
SOLUTION:
- Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
- Open the ADF cover plate.
- Remove any jammed media with care.Take out the page gently.
NOTE:
Take care not to tear the paper.
- Close the ADF cover plate.
- Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
- Open the ADF cover plate.
NOTE:
Check whether all packaging straps inside the ADF are removed.
- Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside.
- Lift the green handle, and rotate the paper picker until it is opened.
- Gently remove the page without tearing it.If you feel resistance, go to the next step.
- Open the ADF cover plate, and loosen the media gently with both hands.
- When the media are stopped, pull the media out gently along the shown direction.
- Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055).
- Pull down the green handle.
- Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur.
- Close the ADF cover plate.
Have a good day
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