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Error message We have 5 ricoh aficio CL2000N and one of them keeps coming up with the following error "SC 554" supposedly it is the heating roller's temperature that is a bit too low. We are now sure how to fix this, it will print a cople of pages and then nothing, please help Tony Ramos Kewanee School District # 229 IT Department

Posted by Tony Ramos on

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Not sure if your printer is the same, but one ricoh I saw had an energy saving setting, that's meant to play with the warm up time of the heating roller. If you still have the manual and can find the access to such settings, you could try it with each one of the settings, to see if it fixes the problem. It's possible that with energy saving turned off your problem will be solved, which isn't a bad idea for a frequently used school machine. If it does solve it, you could ask the users to make sure the machine is turned off when it's not being used for a long period of time. Good luck

Posted on May 23, 2006

  • kiki1912 Sep 27, 2010

    I had this same error message on a ricoh unit at work. I pulled the fusers out and the they had toner buildup on them. I vacuumed out the unit and fusers and it was fine once I turned it back on. I would suggest a good cleaning on the inside of the unit.

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Ricoh Copier Error Code SC 554 problem Reseting SC 554 error code on Ricoh copier
Press CLEAR MODE(yellow) key,
Press 1 , 0 , 7
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Press in the SP Mode( on the touch pane)
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Heating roller overheat (hardware error)
The heating roller thermistor detects 240°C or more.
Defective PSU
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Defective BCU
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No.
Type
Details (Symptom, Possible Cause, Troubleshooting Procedures)
553
A
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• Defective PSU
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