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My water heater is leaking and only 4 years old. Will the use of a water softener void the warranty?

Posted by Wm Anderson on

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1 Answer

Anonymous

The warranty should not be void by using water softener, BUT read product manual.
http://waterheatertimer.org/Water-heater-manufacturers.html

1) First thing: Why is water heater leaking? Where is the leak?
http://waterheatertimer.org/Leaking-water-heater.html
For example, if you have electric water heater leaking from element, then replace element.
Replace leaking TP valve.
If water is leaking down vent pipe, and combustion chamber rusted out, then vent problem must be corrected.
These are not covered by warranty.
If tank is rusted out, then read below.

2) If water heater is rusted out after 4 years, you might have stray current corrosion.
This happens when hot and cold pipes are not connected together with a ground wire, and/or if cold water pipe is not grounded to earth.
This might not be covered by warranty.

3) Read water heater instruction manual for advisories.
Tanks rust out when anode rod is depleted. Softened water depletes anode rod faster.
Instruction manual says to check anode rod each year.
Checking anode rod is like checking oil on an engine. If oil was never checked and engine burned up, the manufacturer will not honor the warranty.
If anode rod is depleted, and tank is rusted out, the warranty might not cover the rusted tank since owner was supposed to check for anode depletion.

4) Anode rods can also be covered with calcium deposits and stop working.
This night not have anything to do with water softener, but anode stops working and tanks rusts out.
In any case the owner's manual probably says to check anode rod to prevent leaking from rusted tank
http://waterheatertimer.org/Replace-anode-rod.html

Posted on Sep 07, 2011

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1 Answer

I have a wall mounted tankless water heater for


It's scaled
Do you have a softener? Water must be 15 GRS/PPM or less in iron and calcium. Hot spots in unit are boiling water and are causing the noises.
Descale and flush unit following Rinnai Specs and check water hardness for compliance with Rinnai standards because too hard an inlet water will VOID the Heat Exchanger Warranty (10 year).

Oct 19, 2014 | Water Heaters

1 Answer

Bosch 125fx heater barely heats water


1) Recommend replacing tankless with ordinary tank-type gas water heater.
http://waterheatertimer.org/How-to-install-gas-water-heater.html
http://hometips.me/Mar/Which-is-best-gas-water-heater.pdf

2) Tankless cannot be exposed to more than 11 grains hardness in water or unit will fail within 2-5 years. Water softener is required.
http://hometips.me/Tls/Battelle_Water-softening-research.pdf

3) Descaling tankless water heater each year will not restore functionality, or restore efficiency of tankless, nor restore full efficiency to tank-type gas water heater.

4) Bradford White side-by-side testing research comparing their tankless with their tank-type shows that tankless will save $1-8 per month on energy bill vrs ordianry tank-type ....but conclude that tankless 'fall far short of payback' due to maintenance, repair, installation and replacement costs.
Study compared full cost, and not just monthly energy bill, since All costs are energy.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Feb 16, 2013 | Water Heaters

1 Answer

Hi I have a bosch instananeous hot water heater 16H, it is about four years old. Since quite early in its life the hot water flow has become less and less. now when i turn the hot on full it takes...


1) You might have a simple liming problem, requiring deliming by qualified service technician.
If you want to do-it-yourself, Utube search: de-lime tankless water heater

2) Usually the warranty requires yearly, and periodic maintenance like a new car:
Maintenance protocol requires yearly de-liming.
Tankless cannot be exposed to water exceeding 11 grains hardness, and require softener and filter.

3) Look up your manual on following link and read entire thing to shake off promotion-driven-perception that tankless solve all water heater worries:
http://www.boschhotwater.com/HelpfulResources/BrochuresManuals/tabid/354/Default.aspx

4) The promise of 'longer-life than tank heater' is not supported by actual product warranty.
Check your manual for warranty.

5) Since all costs are energy, tankless can fall short of energy-saving claims.

Feb 24, 2011 | Bosch Water Heaters

1 Answer

I have a hot water heater model # EES 52917. It is 8 years old. The tank has rusted around the top heating element. Why has this happened and what can be done about this issue. From what I understand...


AO Smith is biggest manufacturer and ships about 140,000 units per month sold under different brands. Look at rating on tank. Is it a 9 year tank? Or 6 year? Or lifetime?
http://waterheatertimer.org/Water-heater-manufacturers.html

Number of factors can cause rust around element:

1) Element is seeping moisture: check and replace element.
Elements can start leaking any time
http://waterheatertimer.org/Water-heater-is-leaking.html

2) Anode rod can be depleted from variety of factors including water softener or calcification over anode so it will not work: Check and replace anode rod every 1-2 years with water softener, every 3-5 without water softener. New anode rod will STOP the rust, but will not repair tank that is rusted.
Tanks with longer warranties have 2 anode rods, one on hot water nipple, the other on top of tank.
http://waterheatertimer.org/Replace-anode-rod.html

3) Stray current corrosion: add a jumper wire between hot and cold pipes, and make sure tank is grounded. If there is stray current, it will deplete steel in tank if tank is not grounded.
For example one fellow had a tank that rusted out every few years until he discovered his big radio antenna was grounded back to hot water pipe and the tank was not grounded, so the interference depleted his tank.
http://waterheatertimer.org/9-ways-to-save-with-water-heater.html#Ground-tank

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you via e-mail or phone while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Feb 23, 2011 | Water Heaters

1 Answer

It si 7 years old an leaking inside the unit on top of the burners


Tank is rusted out, and requires replacement.

I) To protect yourself from ruptured tank, you should turn it off and use it only when hot water is needed.
http://waterheatertimer.org/Emergency-steps-for-leaking-water-heater.html

II) How to install ordinary tank-type water heater yourself:
http://waterheatertimer.org/How-to-install-gas-water-heater.html

III) There are 5 preventable things that kill a water heater and cause it to rust away.

1) Anode rod depletion.
Loosen anode rod before installing water heater.
http://waterheatertimer.org/Replace-anode-rod.html

2) Stray current corrosion
http://waterheatertimer.org/9-ways to save-with-water-heater.html#Ground-tank

3) Sediment build up because no water softener
http://waterheatertimer.org/Clean-sediment-out-of-water-heater.html

4) Corrosive effects of water softener, and anode rod not inspected (see #1 above)

5) Chemicals stored in same room as gas appliance.
Read page 2 of manual below
http://waterheatertimer.org/pdf/Service-manual-for-ignition-resistant.pdf

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you via e-mail while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Feb 21, 2011 | Rheem Tank Water Heater G100-200, 100...

1 Answer

Is my water heater still under warranty leaking water on top of heater and out from bottom and from plate


1) If water heater is leaking, I suggest you protect yourself first.
http://waterheatertimer.org/Emergency-steps-for-leaking-water-heater.html

2) You have to do some work to find out if tank is under warranty.
-Contact manufacturer: http://waterheatertimer.org/Water-heater-manufacturers.html
-Contact installer: If plumber installed heater, then installer backs warranty for some manufacturers. If you installed heater, then warranty is less or void
-Look at paperwork and manual that came with water heater and read about warranty coverage
-Look at markings on tank to see if tank is 6 year, 15 year etc
-Warranty is based on date of manufacture: To find date of water heater, look at serial number located on label on side of tank:
Open link below for serial number decoder by manufacturer.
http://waterheatertimer.org/pdf/WaterHeaterSerialNumberDecoder.pdf

3) If tank is older than 6 years, and tank label shows this is a 6-year tank, then tank is no longer under warranty.
If you have a lifetime tank, then warranty is in effect, so contact manufacturer.

Open following link to see troubleshoot checklist for leaking water heater:
http://waterheatertimer.org/Leaking-water-heater.html

Other things to consider:
-If tank rusted out after a few years and installer did not install a jumper wire between hot and cold pipes, then tank warranty will probably not cover tank.
-If tank rusted out and you have water softener, and did not inspect anode rod or maintain water heater, then you did not read manual or maintain heater, and warranty might not cover problem.
-I suggest you read water heater manual cover to cover so water heater will not start leaking.

Other useful links:
http://waterheatertimer.org/Clean-sediment-out-of-water-heater.html
http://waterheatertimer.org/Replace-anode-rod.html
http://waterheatertimer.org/9-ways-to-save-with-water-heater.html

Feb 12, 2011 | Reliance Water Heaters

2 Answers

Hi, my insinkerator hot water dispenser is leaking from the bottom screw. It is a couple of years old. Moder SST


My unit is 3 1.2 tears old. It started to delay the flowing of hot water. Today I held the lever down until hot water came out but I noticed water leaking from inside the unit. I figured that the tank failed, and since it was over 3 years old I decided to open it up. What I found was that there is a plastic tube at the top of the unit that was very discolored and brittle which developed a crack. when I touched it it completely severed. I called the Insinkerator hotline at 1800-558-5700 and they told me that opening the unit voids the warranty. I said that it appears to be out of warranty and I needed just the plastic tube for repair. The per on on the phone said that as a one time courtesy that a new unit would be shipped to me free of charge and that I could install it myself or they will have a tech do it. I opted to do it myself. Hope this helps

Nov 05, 2010 | Emerson InSinkErator W-152 Point-Of-Use...

1 Answer

I have a Servi-star 40 Gal. electric SN# SS 0496B15258, How old is this unit? Thanks, Jim


http://www.buyerschoiceinspections.com/water-heater-ages
There seem to be 2 possible answers: Servi-star vs Servistar

Answer #1: Servi-star by American
1st 2 digits are year, 2nd 2 digits are week

This means water heater was made year 2004, 96th week ....it seems wrong.

Answer #2: Servistar by Craftmaster
1st 2 digits are month, 2nd 2 digits are year

This would mean your water heater was made 4th month of 1996

Which answer is true? 6 years old or 14 years old
If tank had 12 year warranty and came with 2 anode rods, and you have good water, and no stray current on pipes, then tank can last 14 years.
If tank had 6 year warranty and came with one anode rod, and you have hard water and a water softener, and you never changed anode rod or drained tank, then 6 years is a long life for the tank.

Oct 07, 2010 | Rheem Water Heaters

1 Answer

The heater is only kicking on low as the wate demand goes up the temperature of the water drops because the heater is not kicking up like it used to. The heater is a little over a year old.


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See image larger

-Tankless water heaters are susceptible to lime build-up if not de-limed each year.
-Hard water will clog pressure-sensor and cause failure within 2 years if filter and softener are not working.
-Water flow and water pressure sensors inside tankless are succeptible to hard water deposits.
-Low water pressure from clogged pipes to municipal water problems to water well pressure valve can affect tankless burner
-Low-flow shower heads may not engage burner.
-With tankless-gas water heaters, sensors inside combustion area detect when incoming air flow is not adequate ... inspect inflow
-Your manual probably has a troubleshoot section.
-The manufacturer will refer you to installer.
-If you self-installed unit, that will void warranty to my understanding.
-There are water heater forums 1 2 3 4
-There are plumbers who will each have a different opinion
-There are Fixya experts who get paid to tell you the above.
-And there are local plumbers who are authorized dealers of the brand of tankless who get paid to fix them

Oct 07, 2010 | Rheem Tankless Hot Water Heater...

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