Question about RCA CC9360 Mini DV Digital Camcorder

3 Answers

Head cleaning while recording or playing back tapes the message"use cleaning cassette" shows on the display. ive used cleaner cassette and bought a new one and neither one solves the problem.

Posted by eddie harper on

  • 3 more comments 
  • undyite Jan 08, 2008

    When I try to record with my DCR HC18E camcorder, the resulting image has bars across the screen and I have a message telling me to use a head cleaning cassette as the head is dirty.. I have tried a number of places to buy a Sony cleaning cassette without success. Can you advise me what to do next please?

  • jagcats Feb 21, 2008

    I have the same problem, dirty heads, but cannot locate a head cleaner. I have lens cleaning fluid but not sure how or where to clean. Any help would be appreciated. Model is Sharp Viewcam VL-WD450.

  • Anonymous Apr 23, 2008

    when i go back to edit or review my video it makes 4 to 5 gray bars across the screen and, when i try to record it says "dirty head use cleaning casseste" we used rubbing alcohol but it is still acting up the same way P.S, My camera is DCR-HC26 PLEASE HELP!!!

  • joaquin565 Jul 15, 2008

    I own a DCR-VX2000 tried the cleaning cassette routine to no avail. I don't know if i can fix it or I have to pay some bucks to solve the problem. Sombody help!!

    Thanks,

  • xoxonlymexox May 11, 2009

    I have the same problem with my JVC GR-D290 mini dv. Right after i begin filming a notice pops up that says "insert cleaning cassette". And when i try to play back anything, it shows thick black horizontal lines across the picture. HELP!!

×

Ad

3 Answers

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 215 Answers

Quite often just the one clean won't dislodge the gunk built up on the heads. Make sure you use a new wet system head cleaner and you may have to run it a few times to clear the clog. JUST DON'T USE COTTON BUDS OR WOVEN RAGS. BMW

Posted on May 18, 2006

Ad

Anonymous

My cam did the same after 2 hrs use from new-[over 18 months between] and although warranty only 1 year they are repairing free of charge

Posted on Jul 27, 2007

Ad

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 513 Answers

More common on JVC's, so far this is the first RCA I saw that gives this message. Bottom line, fair chance its a manufacturing fault, and you should try to get RCA to acknowledge it. Word is that Fuji makes the best head cleaners, but in any case, the less times you run head cleaning tapes the better it is for your camcorder. Don't mix tapes, use one brand and a good one - Fuji, pana, sony, for ex. Tape deposits is a double edge sword. What you start to get into is the actual abrasiveness of the tapes themselves. The more abrasive tapes actually do a better job of preventing clogs etc. Yet, the tape, by being more abrasive, reduces the head life more. Good luck

Posted on May 18, 2006

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do I get this device to play and record again? I often clean the heads.

if one reuses the tape often, ive found that the tape stretches and no longer covers the entire record path (or play path) , i still have a few cassette and reel to reel decks that I still use , and since the tapes are hard to find now I keep reusing the tapes more and more 4 the same thing , I guess its been like in the past year ive seen this tape stretching thing happen now
0helpful
1answer

Not recording? Wont let me retrieve anything. Says end of tape with a blank screen.

sir,
Did you test the previously recorded photos, or with a recorded cassette? if it is not showing the prerecorded pictures it means there is some problem with the video head, eject the cassette look the head drum carefully, if there any dirt on the head, clean it with a head cleaner cassette.(put the cleaner cassette in and play it,it will play for 3 minutes only, rewind the cassette and ply several times). some old cassette also will not give good result, if your system too old, the head may be weak so that you have to replace it.
0helpful
1answer

I have a Canon ZR90A and started noticing horizontal gray lines displaying across the screen when it plays back. What is causing this?

The most common cause of horizontal lines during playback is dirty heads/tape path. If you have a head cleaner tape, try playing it for about 5 to 10 seconds and then try your tape again. Repeat as necessary. Try not to run the head cleaner for long periods of time because you may wear down your heads quicker (cleaning cassette is somewhat abrasive). If you do not own a head cleaning tape, I highly recommend purchasing one. Sony (in my opinion) makes the best miniDV head cleaning cassette. We use this brand in our repair shop and they last for years. I have posted a link to the particular tape I am speaking of. Your local camera/camcorder shop may have these for sale.

http://www.amazon.com/Sony-DVM12CLD-MiniDV-Cleaning-Cassette/dp/B0000632H7

Hope this helps you.
www.austintelstarservices.com
1helpful
1answer

While playing an 8mm tape that was recorded, I have the problem where there was no sound from the camcorder and the picture was grainy.

sounds like the record head(s) may be very dirty, check them, they should clean and shiny if dulled an brown with tape residue, you can clean them with a lint free cloth and head cleaner. tape based cleaners cassette may not be good enough if the heads are very dirty. ensure you give the heads enough time to dry after cleaning 2 mins should be good then run a test record to check them.

hope this helps
thanks for using FixYa
0helpful
1answer

I have a samsung scd103 digital cam and when i record something it looks good on the screen while im recording it but when i play it back there are grey lines and distorted sound

Have you tried cleaning the recording heads? Use a dry type cassette cleaner only. It's just like a vcr head cleaner tape, only in the small mini-dv tape size.
2helpful
1answer

Sony DCR-TRV460 not playing back, blue screen

Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.
NOTES:
  • If a blue screen is still displayed, then the camcorder may require service .
  • If the tape plays back correctly, then the first tape may be faulty or there is a problem with the video recording.
0helpful
1answer

I have a blue screen during playback mode on my Sony DCR-HC32. I am not able to see anything I recorded. What should I do?

Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.
0helpful
1answer

Display shows a set of black bars

tape guides are out of adjustment, need to have brought in for service.
0helpful
2answers

DVD player /video cassette recorder

pull your head out of you *** and clean the heads
0helpful
1answer

Bad playback

Please try to buy a head cleaning tape and put in your camera and play for three times..Then record a cassette and play,if you are not getting the picture replace the drum assy and check.
Not finding what you are looking for?
RCA CC9360 Mini DV Digital Camcorder Logo

926 views

Ask a Question

Usually answered in minutes!

Top RCA Video Cameras Experts

Cindy Wells

Level 3 Expert

6352 Answers

ADMIN Canada
ADMIN Canada

Level 3 Expert

40028 Answers

 Mikey
Mikey

Level 3 Expert

6726 Answers

Are you a RCA Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...