Question about Palm Zire 21 Handheld
First, try a soft reset:
Open a paper clip and press in the reset hole on the back panel of the handheld.
If still a problem and your Zire data has been backed up to your PC, try a hard reset:
Use the opened paper clip and press in the reset hole on the back panel of the handheld while holding the Power button. Follow the process. Please note that all your data will be wiped clean, so only perform if you have backed up your data previously.
If you haven't been able to do Hotsync, it may be due to your operating system. If you have Windows 7, 64-bit (not 32-bit), USB HotSync is not supported. Instead, synchronize through a Bluetooth wireless connection.
Hope this helps.
Posted on Sep 09, 2011
Welcome to FixYa.
Try to download and install this version of hotsync.
Note: uninstall first all programs relating to Zire 21 from the control Panel before installing this hotsync program.
Keep me posted.
Posted on Sep 08, 2011
Welcome to Fixya
Sounds like the problem is the LCd screen already. Have you tried doing a hard reset to your palm? The data in your palm can only be transferred using Hotsync. Try uninstall/install the software again to the new computer. May i know the Windows OS of the new computer and what is the model of your Palm.
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Posted on Sep 07, 2011
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