When i plug the camera in to the pc the screen on the camera acts like it is aknoliging that it is plugged in to the pc and the small screen on the top says pc on on it but the computer is not getting any hardware attachment . tried mass storage device and pier to pier settings on the camera and nothing . but when i use a flash card reader all the images are there ihave tried new cables different computer. it wwas working up to one week ago i havent droped camera and have had no water or dustdamage . i would be very gratefull for any information you may have for me kind regards marcel
If you recently installed Real Player 10, this is the likely culprit. You will have to uninstall it and maybe do something else as described below. Real Player is aware of the problem and a fix is on the way. Several ways to download your pictures, from your camera or card reader. Before you connect your camera to your computer, make sure you have enough battery power or better yet use your AC connector if your camera came with one. Then, check your camera manual. With most cameras you simply power them on and set them to take pictures, with some you need to set them to something like connect to PC or set PTP. After connecting, power the camera and wait about 15-20 seconds for XP to recognize the camera. If it does not recognize it the connection with the USB port is not correct. To repair your USB connection: Go to Control panel>Performance and maintenance>System>Hardware>Device manager>Universal Serial Bus Controller, click on the + sign to see the list of installed devices. If your camera is connected, it should be listed there with a yellow flag (the yellow flag indicates that although the connection is there, it is not working properly). Right click on it>Properties>Troubleshoot. See if the troubleshooter can help. If not, click on Action on the top bar and then Uninstall. Leave your camera on and connected and reboot. XP should now recognize the camera and install it. Another possible solution. Click on Start, click on Run and type the following in the opening textbox: cmd and press the Enter key A window will open (black and white) and will display the following: C:\Documents and Settings\Your Name\ Type the following at the end of the above line after the \ Net start stisvc And press the Enter key You will get a message that service is already started (if so this does not solve the problem) or that it is starting (if so this may solve the problem). Then try connecting your camera after you close this window. To close this window, type EXIT at the end of the displayed line and press the Enter key. Yet another possible solution: Open Tweak UI if you have it. Get it if you don't. In Tweak UI, open the My Computer tab/line and click on Drives. A list of all possible drive names will appear with the ones you want to show in My Computer checked. If your removable storage/generic volume/camera drive as shown in Device Manager (mine was F:) is not checked, check it. The drive will appear in My Computer. If your drive is already checked, it's something else. Tweak UI can be downloaded from the following site: Windows XP PowerToys / free download http://tinyurl.com/36n Good luck!
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